Autumn Chalmers
High Point,NC
Overview
9
9
years of professional experience
Work History
Culinary Professional
Olive Garden
09.2019 - Current
- Hosted in 2019, then cross-trained to To-Go
- Served by 2020 then prep cooking by 2021.
- I currently cook on the line and I am a Culinary Professional, which is an extension of management.
- Identified inefficiencies leading to improved productivity.
- I order and receive the truck.
- Collaborated with kitchen staff to maintain efficient workflows, reducing food preparation time and waste.
- Managed efficient kitchen operations during peak service hours, maintaining smooth workflow under pressure while delivering exceptional results.
Retail Worker
Aerie By American Eagle
07.2018 - 08.2019
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Utilized effective up-selling techniques during sales interactions, leading to an increase in average transaction value.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
Crew Member
McDonald's
06.2018 - 08.2019
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Childcare Assistant
Bernice's Educational School Age Center
06.2015 - 06.2018
- I obtained my job at the School Age Center through a Youth Summer Placement Jobs.
- Contributed to curriculum planning by suggesting age-appropriate themes, materials, and resources for learning opportunities.
- Supervised free play and other activities to keep children safe.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enhanced children''s social skills by organizing group activities and fostering positive interactions.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Facilitated smooth transitions between activities, minimizing disruptions and maximizing engagement time.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Supported early language development through storytelling, songs, and interactive conversations with children.
Education
No Degree - Computer Engineering
North Carolina A & T State University
Greensboro, NCHigh school diploma -
Delcastle Technical High School
Wilmington, DE05.2018
Skills
- Host/Hostess
- Cooking
- Serving Experience
- Microsoft Word
- Customer service
- Leadership
- Teamwork and Collaboration
- Adaptability and Flexibility
- Time Management
- Works Well Under Pressure
- Multitasking
Timeline
Culinary Professional
Olive Garden
09.2019 - Current
Retail Worker
Aerie By American Eagle
07.2018 - 08.2019
Crew Member
McDonald's
06.2018 - 08.2019
Childcare Assistant
Bernice's Educational School Age Center
06.2015 - 06.2018
No Degree - Computer Engineering
North Carolina A & T State University
High school diploma -
Delcastle Technical High School