Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Autumn Cleveland

Bordentown,NJ

Summary

Dedicated team player with a strong focus on customer service, conflict resolution, and time management. Proven ability to create a friendly environment and provide personalized support to enhance guest relations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Columbus Pet Store
Columbus, New Jersey
05.2023 - Current
  • Maintained cleanliness and organization of the sales floor and product displays.
  • Educated customers on pet care, nutrition, and product features.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.
  • Conducted inventories on a regular basis to track stock levels.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Socialized animals forge the bond of trust, making them friendly and marketable.

Special Needs Assistant

Full Spectrum Therapy Center
Hamilton, NJ
07.2022 - 04.2023
  • Maintained a safe and welcoming environment for all clients during therapy sessions.
  • Offered students personalized educational, behavioral, and emotional support.
  • Provided assistance to children during lunchtime activities and monitored them during recess periods.
  • Kept students safe in classroom and outside environments.
  • Encouraged positive behaviors through rewards systems while also addressing any inappropriate behaviors promptly.
  • Maintained confidentiality of all information related to the student's educational records.
  • Escorted students to restroom cafeteria, outside to playground, and on field trips.
  • Communicated affirmatively and promoted positive attitudes with every student.
  • Motivated students using feedback and encouragement.
  • Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
  • Assisted neurodiverse students with classwork and activity preparation.

Education

Bordentown Regional High School
Bordentown, NJ
06-2026

Skills

  • Customer service
  • Time management
  • Conflict resolution
  • Communication skills
  • Friendly and outgoing
  • Upselling and cross selling
  • Guest relations
  • Positive and professional
  • Teamwork and collaboration
  • Payment processing
  • Store opening and closing
  • Customer engagement
  • Money handling

Certification

  • CPR certified

Affiliations

  • Golf- Varsity

References

References available upon request.

Timeline

Sales Associate

Columbus Pet Store
05.2023 - Current

Special Needs Assistant

Full Spectrum Therapy Center
07.2022 - 04.2023

Bordentown Regional High School

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