Autumn Conde
Lakeland,FL
Summary
Very positive and goal driven girl who has experience in customer service, team playing,problem solving,ordering picking and assuring product qualitly as well as overachieving in every task I’m assigned to.
Overview
3
3
years of professional experience
Work History
Material Handler
Oreillys Distribution Center
Lakeland, FL
11.2022 - Current
- Received and distributed incoming materials to designated areas.
- Inspected materials for any damages or defects upon receipt.
- Maintained accurate inventory records of all received items.
- Used scanners to track parcel information, condition or receipt.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Managed work area cleanliness by following company guidelines for organization.
- Updated job knowledge by participating in educational opportunities such as seminars or trainings.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
Sales Associate
Rackroom Shoes
Lakeland, FL
11.2021 - 02.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Analyzed customer feedback data to recommend improvements in service quality.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assessed customer needs to provide assistance and information on product features.
Education
High School Diploma -
Kathleen Senior High School
Lakeland, FL04-2022
Skills
- Warehouse Organization
- OSHA Compliance
- Tugger Operations
- Equipment safety
- Customer Needs Assessment
- Product Sales
- Friendly and Outgoing
- Exceptional customer service
- Meeting deadlines
- Listening Skills
- Problem-Solving
- Reliable and punctual
- Teamwork and Collaboration
- Cash Register Operation
- Excellent communication skills
- Positive and professional
- Customer Service
- Relationship Building
Timeline
Material Handler
Oreillys Distribution Center
11.2022 - Current
Sales Associate
Rackroom Shoes
11.2021 - 02.2022
High School Diploma -
Kathleen Senior High School