Proven team leader with experience in optimizing workflows and enhancing customer experiences. Skilled in training staff and implementing process improvements that drive efficiency and satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Cashier/Crew Kitchen Staff Member
Brenda's Country Market
Onalaska, WA
06.2024 - Current
Processed customer transactions efficiently using point-of-sale systems.
Ensured accuracy in cash handling and register balancing at end of shifts.
Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
Maintained cleanliness and organization of checkout area to promote safety and efficiency.
Assisted with inventory management by restocking shelves as needed during peak hours.
Monitored stock levels and communicated needs to management for timely replenishment.
Team Member
Taco Bell
Centralia, WA
03.2024 - 09.2024
Operated cash register efficiently, processing customer transactions accurately and swiftly.
Collaborated with team members to maintain cleanliness and organization of dining and kitchen areas.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Supported promotional initiatives by effectively communicating menu specials to customers.
Implemented best practices for food safety, contributing to compliance with health regulations.
Team Member
Taco Bell
Napavine, WA
08.2023 - 01.2024
Assisted in training new staff on food preparation and safety protocols.
Handled inventory management, ensuring timely restocking of supplies and ingredients.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Team Lead
Walmart
Chehalis, WA
05.2022 - 03.2023
Led team in daily operations to optimize workflow efficiency and productivity.
Trained new associates on company policies, safety procedures, and operational best practices.
Implemented process improvements that enhanced team performance and customer satisfaction.
Coordinated scheduling and task assignments to maximize resource allocation across shifts.
Conducted regular performance evaluations to provide feedback and identify development needs.
Collaborated with management to develop strategic initiatives that aligned with corporate goals.
Education
Accounting
Centralia College
Centralia, WA
06-2021
Skills
Customer service
Customer assistance
Work ethic and integrity
Time management skills
Cleaning and sanitizing
Team collaboration
Cash handling
Product restocking
POS system operations
Accomplishments
Promoted to Team Lead after only 4 months for exceptional performance.
Trained on Quickbooks, Microsoft Excel, Microsoft Word