AUTUMN COX
Lakeside,CA
Summary
Dynamic team-player with over three years of experience in customer service. Dedicated to fostering positive relationships and ensuring satisfaction. Proven skills in leadership, adaptability, and effective communication contribute to a collaborative and supportive environment. Committed to maintaining high standards of care and service, consistently prioritising the needs of others. Eager to leverage interpersonal abilities and strong work ethic in a role that promotes growth and teamwork.
Overview
3
3
years of professional experience
Work History
Extended School Day Aide
Lakeside Union School District
Lakeside, CA
03.2025 - Current
- Maintained safe play environment.
- Ensured compliance with safety standards set by local authorities and school district policies.
- Cared for children in institutional settings.
- Collaborated with school staff to ensure a safe learning for all students.
- Developed and implemented activities for children of various ages.
- Instilled discipline and maintained order with children by using simple and commanding directives.
- Guided children through engaging and productive activities to foster fun learning environment.
- Used positive reinforcement and behavior modeling to instill discipline in children.
Nanny
Diemert Family
San Diego, United States
09.2024 - 12.2024
- Developed positive relationships with the child's parents and other family members, ensuring open communication and collaboration
- Established and maintained routines to ensure the child had adequate rest and relaxation
- Assisted in the preparation of meals and snacks, ensuring child's nutritional needs were met
- Provided consistent, age-appropriate care in a nurturing and supportive manner
Server/Cashier
The Beach Hut Deli
Rancho San Diego, United States
01.2024 - 09.2024
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
- Collaborated with the kitchen staff to ensure a smooth and efficient food and drink service
Cashier
Handel's Ice Cream
Santee, United States
09.2022 - 10.2023
- Greeted customers in a friendly and professional manner
- Performed cashier duties in a high-volume environment
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Properly stored food items and ingredients in accordance with food safety regulations
- Followed proper food safety protocols to ensure quality and safety of food served
Education
Diploma -
West Hills High School
Santee06.2024
Skills
- Leadership
- Problem-solving aptitude
- Adaptability
- Communication Skills
- Customer Service
- Dedicated team player
References
References available upon request.
Timeline
Extended School Day Aide
Lakeside Union School District
03.2025 - Current
Nanny
Diemert Family
09.2024 - 12.2024
Server/Cashier
The Beach Hut Deli
01.2024 - 09.2024
Cashier
Handel's Ice Cream
09.2022 - 10.2023
Diploma -
West Hills High School