Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Autumn Crawford

Hermitage,TN

Summary

Dynamic office administrator with a proven track record at Adesa Nashville, excelling in office management and customer engagement. Recognized for enhancing productivity through effective file organization and fostering a collaborative environment. Skilled in payroll administration and adept at resolving issues, ensuring high levels of customer satisfaction and operational efficiency.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Office Administrator

Adesa Nashville
11.2023 - Current
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Emergency Medical Technician

Ambulnz
07.2023 - 11.2023
  • Contributed to a positive work environment by providing mentorship and support to new EMTs entering the field.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
  • Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.

Assistant Manager

CARS Recon
02.2015 - 10.2020
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Preschool Teacher

Hermitage Hills Baptist Church
01.2014 - 02.2015
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Established positive communication with parents in daily conversation and formal conferences.

Education

Certificate of Technical Studies - Emergency Medicine

Volunteer State Community College
Gallatin, TN
12-2022

Associate of Applied Science - Spanish Language And Literature

Volunteer State Community College
Gallatin, TN
12-2016

Skills

  • Office management
  • Administrative support
  • Telephone reception
  • Office administration
  • File organization
  • Customer engagement
  • Payroll administration
  • Staff management
  • Payroll

Certification

  • Certified [EMT], [AMBULNZ] - [2022-2024]
  • BLS Certification [ 2023-2025]

Languages

Spanish
Limited Working

Timeline

Office Administrator

Adesa Nashville
11.2023 - Current

Emergency Medical Technician

Ambulnz
07.2023 - 11.2023

Assistant Manager

CARS Recon
02.2015 - 10.2020

Preschool Teacher

Hermitage Hills Baptist Church
01.2014 - 02.2015

Certificate of Technical Studies - Emergency Medicine

Volunteer State Community College

Associate of Applied Science - Spanish Language And Literature

Volunteer State Community College

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