Autumn Davis
Salisbury,NC
Summary
Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments.
A compassionate Certified Nursing Assistant accustomed to working with physically challenged, bedridden, and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient morale and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.
A sympathetic Certified Nursing Assistant diligent about serving patients' medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Ambitious, career-focused and anxious to obtain an entry-level Nursing position to help launch my career while achieving goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Trinity Oaks Retirement Community
Salisbury, NC
09.2023 - Current
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supported non-ambulatory residents in range of motion exercises.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Transported patients to treatment units, using wheelchair(s).
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Answered call lights promptly and responded to patient needs accordingly.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Used mobility devices to transport patients, to include electric lift(s).
- Supported daily living activities by serving meals and feeding.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Helped residents walk with or without self-help devices.
- Documented activities and recorded information in EMR system or Point Click Care (PCC) system.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted with lifting patients to move on or off beds.
- Assisted residents in preparing for activities and social programs.
- Assisted nurses with wound care for pressure ulcers and bed sores.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Responded quickly to emergency situations involving sudden illness or injury.
- Maintained updated knowledge through continuing education and advanced training.
Administrative Assistant IV
Rowan County Sheriff's Office
Salisbury, NC
09.2021 - 05.2023
- Handled incoming calls and directed callers to appropriate department or employee.
- Ensured efficient operation of office equipment such as printers, copiers, fax machines and AFIS machine.
- Handled confidential documents in an organized fashion according to established protocol.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Scheduled appointments, meetings and events for management staff.
- Responded to customer issues to provide immediate resolution and improve retention.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Answered questions from customers regarding products and services offered by the company.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Conducted research online using search engines such as Google or Yahoo, NC DMV, NC AOC and DCI database.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Composed, edited and typed complex memos and reports with job-related software.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained accurate department and customer records.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Scheduled appointments between clients and customers and internal staff members.
- Understood and followed oral and written directions.
- Maintained updated knowledge through continuing education and advanced training.
Certified 911 Public Safety Telecommunicator
Rowan County Telecommunications
Salisbury , NC
10.2004 - 09.2021
- Assessed incoming 911 calls and deployed appropriate emergency response personnel.
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
- Dispatched officers to traffic stops and directed field units to specific locations when needed.
- Entered information into databases related to crime analysis, criminal investigations, and suspect identification.
- Advised personnel about accidents, weather conditions or other hazards.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Troubleshot technical issues with communication systems and alerted supervisors when necessary.
- Used radio, telephone and computer system to update first responders with new information.
- Provided callers with necessary medical instructions prior to the arrival of paramedics.
- Adhered to established protocols for handling confidential information related to ongoing cases or investigations.
- Researched vehicle, wanted and missing persons information.
- Coordinated multi-agency responses to emergencies, such as natural disasters or large-scale accidents.
- Monitored multiple radio channels for transmissions from police, fire, and EMS units.
- Prepared comprehensive case files that included audio recordings, transcripts, and notes taken during communications with callers.
- Mentored junior team members and managed employee relationships.
- Maintained records of all calls received and dispatched personnel.
- Responded to non-emergency inquiries from the public in a professional manner.
- Utilized computer-aided dispatch system to log incidents and assign resources accordingly.
- Assisted departments with special requests for assistance and BOLOs.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Performed daily equipment checks on radios and other communication systems.
- Maintained updated knowledge through continuing education and advanced training.
- Answered approximately 95 calls per shift.
- Completed day-to-day duties accurately and efficiently.
EMT-Basic
Rockwell Rural Fire Department
Rockwell, NC
03.2002 - 07.2007
- Assisted with patient assessments, such as measuring vital signs and assessing conditions.
- Reported infectious disease cases to appropriate medical authorities.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
- Observed, recorded and reported patients' condition or injury and treatment provided.
- Performed CPR, splinting of fractures, wound treatment and other life saving measures.
- Explained medical terminology in non-complex terms to patients.
- Oversaw inventory of medical supplies to maintain availability and eliminate unnecessary expenses.
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
- Transported patients from accident scenes to hospitals in emergency vehicles.
- Assessed emergency situations and prioritized medical care for patients.
- Interviewed patients to obtain medical history and details on current issues.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Cleaned and sanitized vehicles and medical equipment to comply with safety and health protocols.
- Observed and assessed incident scenes to maintain safety of first responders.
- Assessed scene upon arrival for possible hazards or dangerous situations.
- Coordinated with other EMTs on scene to ensure safe and efficient patient transport.
- Responded quickly to 911 calls for medical assistance within designated service area.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Calmed patients by carefully explaining each step and remaining composed.
- Managed airway maintenance, oxygen delivery and suctioning procedures.
- Documented calls in reports detailing incident type and course of treatment.
- Demonstrated dedication to providing quality care through continued training and education.
- Remained level-headed and proactive during emergency situations.
- Collaborated with emergency services and public safety personnel to expedite rescue process, increasing chances of survival for patients.
- Attended weekly meetings with supervisors to discuss cases, protocols, policies.
- Adhered strictly to HIPAA regulations when handling confidential patient information.
- Immobilized patients for transport using backboard or other spinal mobilization.
- Loaded stretchers onto ambulances according to safety protocols and secured them properly before transport.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
East Rowan High School
Salisbury, NC06-1996
Some College (No Degree) - Nursing
Rowan-Cabarrus Community College
Salisbury, NCSkills
- Electronic Charting
- Medical Terminology Knowledge
- Patient-Focused Care
- Direct Patient Care
- Mobility Assistance
- Patient Lifting
- Quality Assurance
- Patient Relations
- Assisting With Personal Grooming
- Collecting Vital Signs
Accomplishments
- Awarded Medical Responder of the Year (2002)
- Promoted to Shift Supervisor at 911 (2013)
Certification
- Certified Nursing Assistant (582295)
- Certified CPR
References
References available upon request.
Timeline
Certified Nursing Assistant
Trinity Oaks Retirement Community
09.2023 - Current
Administrative Assistant IV
Rowan County Sheriff's Office
09.2021 - 05.2023
Certified 911 Public Safety Telecommunicator
Rowan County Telecommunications
10.2004 - 09.2021
EMT-Basic
Rockwell Rural Fire Department
03.2002 - 07.2007
High School Diploma -
East Rowan High School
Some College (No Degree) - Nursing
Rowan-Cabarrus Community College
- Certified Nursing Assistant (582295)
- Certified CPR
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