Autumn Dowdy
Pensacola
Summary
Dynamic professional with a proven track record at Gulfscape Designs, excelling in project management and creative design. Adept at enhancing customer satisfaction through effective communication and problem resolution. Successfully managed multiple projects, delivering high-quality results within budget while fostering collaboration and maintaining attention to detail.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
22
22
years of professional experience
Work History
Meadow Lane
Autumn Dowdy
03.2018 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed inventory and supplies to ensure materials were available when needed.
- Created custom pieces based on customer requests using a variety of techniques such as beading, crochet, knitting and sewing.
- Packed orders carefully according to customer specifications while adhering to safety protocols.
- Engaged with customers at markets, trade shows and other public venues.
- Developed unique craft ideas for customers to choose from based on their individual preferences.
- Performed basic repairs on damaged handcrafted items when necessary.
- Managed inventory levels of raw materials and finished goods in order to meet customer demand.
- Organized craft supplies such as fabric, yarns, beads and tools in an efficient manner.
- Maintained up-to-date records of materials used for each project.
- Researched different marketing strategies to increase brand awareness through social media platforms.
- Designed, created and sold handmade jewelry items including necklaces, earrings and bracelets.
- Assisted with the setup of craft shows and displays for potential customers.
- Generated new product ideas by researching current trends in the industry.
- Participated in local craft fairs and events to promote the business's products.
- Updated website regularly with new product information and images.
- Utilized various software programs to create digital designs for crafting products.
- Used shop equipment to fabricate parts.
- Maintained neat and clean tools, machinery and work areas.
- Broke down and disposed of old materials to make way for new builds.
Interior Design Consultant
Gulfscape Designs
Santa Rosa Beach
07.2010 - Current
- Performed site visits to evaluate existing conditions of existing spaces.
- Analyzed budgets to determine project scope of work within budgetary constraints.
- Recommended cost effective solutions while still achieving high quality results.
- Prepared presentations with sketches, renderings and material boards for clients.
- Participated in trade shows and conferences to stay abreast of industry trends.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Conducted post-occupancy evaluations to assess user satisfaction levels with completed projects.
- Developed space planning solutions that meet functional needs while maintaining a cohesive aesthetic throughout the space.
- Created custom furniture pieces and finishes for clients.
- Assisted in selecting furnishings, fixtures, accessories, window treatments, paint colors and wall coverings for interior spaces.
- Managed multiple projects from conception through completion ensuring deadlines are met on time and within budget.
- Conducted site visits to assess existing conditions prior to beginning a project.
- Researched materials, fabrics, textures and colors that best fit the desired aesthetic.
- Reviewed drawings, specifications and other documents related to construction projects.
- Provided guidance on lighting selection based on client's needs and preferences.
- Coordinated with contractors, vendors and suppliers to ensure timely delivery of materials.
- Attended client meetings to discuss design concepts, budget and timeline requirements.
- Collaborated with architects, engineers and other consultants during all phases of the project development process.
- Researched industry in area of green building and environmental design to better serve client needs.
- Used 3D software to allow customers to clearly visualize completed projects, creating visual images
- Assisted clients successfully by choosing furnishings consistent with preferences and budget.
Project Volunteer
Self Employed Services
Santa Rosa Beach
01.2003 - Current
- Actively participated in brainstorming sessions for new ideas or initiatives.
- Maintained records of volunteer hours worked on each task.
- Compiled a database containing contact information of all volunteers involved in the project.
- Analyzed data to identify trends and develop strategies for improvement.
- Assisted in the development of project plans and timelines.
- Prepared reports on progress and outcomes of projects.
- Managed social media accounts related to the project's activities.
- Attended conferences, seminars and other professional development opportunities.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Overall provide guidance in projects and organizing.
Education
Business Administration
Ivy Tech Community College of Indiana
Fort Wayne, INSkills
- Customer service
- Project management
- Inventory management
- Visual merchandising
- Space planning
- Creative design
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Client presentations
- Problem resolution
- Task prioritization
- Quality assurance
- Multitasking Abilities
- Collaboration
- Organization
- Written communication
- Remote office availability
- Planning
- Interpersonal communication
- Active listening
- Calm under pressure
- Conflict resolution
Timeline
Meadow Lane
Autumn Dowdy
03.2018 - Current
Interior Design Consultant
Gulfscape Designs
07.2010 - Current
Project Volunteer
Self Employed Services
01.2003 - Current
Business Administration
Ivy Tech Community College of Indiana