Autumn Downs
Milton,NH
Summary
Proven Communications Specialist with a track record of managing high-stress situations and streamlining operations at Carroll County Sheriff's Office. Excelled in quick decision-making and maintaining meticulous records, enhancing data analysis and emergency response efficiency. Demonstrates strong communication and technical proficiency, ensuring effective coordination between dispatch and field units.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Communications Specialist
Carroll County Sheriffs Office
07.2023 - Current
•
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
- Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
- Streamlined communication between dispatch and field units, reducing misunderstandings and errors.
Education
Spaulding High School
Rochester06.2023
Skills
- Strong communication skills
- Ability to multitask
- Quick decision making
- Stress management
- Attention to detail
- Problem solving
- Organizational skills
- Technical proficiency with dispatching software
Certification
- CJIS certified
- Spots certified
- Rapid Intervention Training for Dispatchers
References
Tayla Hutchings - Police Officer
Formerly full time officer for Bartlett Police Department
(603) 662-4688 or taylalenhutchings@gmail.com
Abigail Smith - Communications Specialist
Full time Communications Specialist for Carroll County Sheriffs Office
(603)662-2039
Jaclyn Cortese - Sheriff Deputy
Full time Sheriff Deputy for Carroll County Sheriffs Office
(508)439-9892
Brian Moffitt - Police Sergeant
Full time Police Sergeant for Bartlett Police Department
(207)451-0588 Or b.moffitt@townofbartlettnh.org
Timeline
Communications Specialist
Carroll County Sheriffs Office
07.2023 - Current
Spaulding High School
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