Summary
Overview
Work History
Education
Skills
Timeline
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Autumn Earlywine

Shreveport,LA

Summary

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

5
5
years of professional experience

Work History

Store Manager

Blowing Vapors
12.2023 - 03.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Sales Associate

Toyota
01.2020 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Assistant Manager

Hideaway
06.2020 - 12.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Diploma -

Paris High School
Paris, KY

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Store opening and closing
  • Team leadership
  • Inventory management
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Inventory control
  • POS systems
  • Leadership development
  • Supply ordering
  • Store displays
  • Staff supervision
  • Staff management
  • Accurate cash handling
  • Opening and closing procedures
  • Documentation and reporting
  • Operations
  • Order management
  • Sales strategies
  • Team development
  • Customer response
  • Sales professional
  • Accurate money handling
  • Bank and safe deposits
  • Inventory oversight
  • Retail merchandise quality standards
  • Sales analysis

Timeline

Store Manager

Blowing Vapors
12.2023 - 03.2025

Assistant Manager

Hideaway
06.2020 - 12.2023

Sales Associate

Toyota
01.2020 - 10.2024

Diploma -

Paris High School

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Autumn Earlywine