Autumn Fruciano
Rochester Hills,MI
Summary
My goal is to bring a positive attitude into your environment! I am a reliable individual looking to change up my career and have been highly interested in this field! Honest, hardworking & personable.
Overview
11
11
years of professional experience
Work History
Escrow Officer
Epic Title Services LLC
Sterling Heights, MI
06.2021 - Current
- Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
- Reviewed documents for accuracy and verified funds.
- Prepared closing documents with care to eliminate errors or delays in processes.
- Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
- Complied with purchase contract terms and conditions, prepared accurate settlement statements and complied with state and federal laws governing escrow transactions.
- Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
- Oversaw complete real estate closing process and adhered to all related process guidelines, company standards and title requirements.
- Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
- Consulted with title department to resolve tax liens, boundary disputes and encroachments.
- Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Escrow Processor
Michigan Investment Title
Romeo, MI
01.2020 - 03.2021
- Ordered demands, HOA statements, evidence of insurance and other required documents.
- Put together closing statements for buyer and seller review.
- Reviewed and interpreted buyer, seller and lender instructions to assess escrow requirements.
- Followed detailed end-of-month accounting procedures to verify proper balancing of accounts and readiness for new month.
- Managed weekly inventory and supply tracking, noting items requiring reorder.
- Maintained accuracy when reviewing and reconciling general ledger.
- Reviewed vendor invoices and expense reports, identifying discrepancies.
Real Estate Administrative Assistant
Keller Williams Central
Sterling Heights, MI
06.2017 - 04.2020
- Handled all incoming calls and directed callers to appropriate department or employee.
- Improved productivity initiatives, including coordinating itinerary and scheduling appointments.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Facilitated troubleshooting, maintenance and updates for office systems.
- Set travel arrangements and gathered documents for management and executive staff meetings and trips.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing emails.
- Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Sorted incoming mail and disseminated all correspondence to applicable departments.
- Supported office operations, managed client correspondence, tracked records and handled internal communications.
- Set up and maintained physical and electronic filing systems.
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
- Created agendas, took minutes and prepared documents for meetings.
- Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
- Worked professionally to handle all client, vendor and public guest requirements.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Supervised set up of conference rooms for corporate meetings and other events.
- Improved office efficiency, managing client correspondence, record tracking and data communications.
Real Estate Transaction Coordinator
Keller Williams Great Lakes
St. Claire Shores , MI
03.2015 - 06.2017
- Drafted contracts, purchase agreements, closing statements and leases.
- Researched properties values to determine competitive market pricing.
- Promoted active listings through social media marketing, open houses and newsletters.
- Explained financial requirements and analytical data to potential buyers and sellers.
- Arranged and oversaw property closings, including document signings and funds disbursement.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
Education
High School Diploma -
Imlay City High School
Imlay City, MI06.2013
Skills
- Technologically savvy
- Check processing
- Recordkeeping and bookkeeping
- Scheduling and calendar management
- Documentation and reporting
- Database entry
- Client relationship management
- Planning and coordination
- Team building
- Problem resolution
- Administrative support
- Customer service
- Organization
- Strong problem solver
- Professional and mature
- Travel administration
- Account balancing reconciliation
- Issue response and resolution
- Invoicing and billing
- Property Management
Timeline
Escrow Officer
Epic Title Services LLC
06.2021 - Current
Escrow Processor
Michigan Investment Title
01.2020 - 03.2021
Real Estate Administrative Assistant
Keller Williams Central
06.2017 - 04.2020
Real Estate Transaction Coordinator
Keller Williams Great Lakes
03.2015 - 06.2017
High School Diploma -
Imlay City High School