Autumn Gay
Springville,UT
Summary
The combination of my job history, as well as my educational background has given me a wide range of experience. With an analytical and adaptable approach, I am an open and disciplined communicator. Adept at managing and relating to youth and monitoring and observing behavior. Strong knowledge of legal terminology and the juvenile court system's policies. Familiar with state, local and federal laws and regulations.
Overview
6
6
years of professional experience
Work History
Juvenile Probation Officer
Utah State Courts
Cedar City, UT
04.2023 - 06.2024
- Developing and implementing individualized case plans for juvenile offenders.
- Providing guidance, support, and resources to at-risk youth.
- Monitoring juvenile offenders to ensure court-ordered conditions are met.
- Maintaining detailed records of all interactions with juvenile offenders.
- Collaborating with community partners to provide services to juvenile offenders.
Paraprofessional
Gateway Preschool Academy
Cedar City, UT
08.2022 - 05.2023
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, parents, and colleagues.
- Helped implement behavior management strategies for individual students.
- Instructed students using a variety of teaching methods such as lectures, discussions, audio-visual presentations.
- Applied positive reinforcement to redirect negative behaviors.
Direct Support Staff
Turn Community Services
Cedar City
05.2020 - 09.2024
- Aided clients in managing their finances while also completing tasks such as bill payment and grocery shopping
- Identified specific needs and provided the highest level of care for the patient's well-being
- Maintained a clean and well-organized environment to promote client happiness and safety
- Dedicated to establishing strong connections with clients to deliver superior care and assistance.
Technical Support Specialist
Vivint
Cedar City
10.2018 - 04.2020
- Documented and updated case notes for each customer and work order
- Worked with the support team to help clients with urgent technical issues and come up with effective solutions
- Reviewed current hardware and software and suggested changes to improve system performance
- Used strong communication, conflict resolution, and negotiation skills to resolve customer complaints and concerns.
Education
Bachelor of Science - Communications
Southern Utah University
04-2022
Bachelor of Science - Criminal Justice
Southern Utah University
04-2022
High School -
American Leadership Academy
05-2018
Skills
- Strong Communication Skills
- Trained in defensive tactics
- State and federal legal knowledge
- De-Escalation Techniques
- Interpersonal Relationships
- Individualized Service Planning
- Data Collection
- Crisis Intervention
- Cognitive behavioral training
Timeline
Juvenile Probation Officer
Utah State Courts
04.2023 - 06.2024
Paraprofessional
Gateway Preschool Academy
08.2022 - 05.2023
Direct Support Staff
Turn Community Services
05.2020 - 09.2024
Technical Support Specialist
Vivint
10.2018 - 04.2020
Bachelor of Science - Communications
Southern Utah University
Bachelor of Science - Criminal Justice
Southern Utah University
High School -
American Leadership Academy