Autumn Grayczyk
Grayslake,IL
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Creative market strategist focused on enhancing business and meeting customer goals. Promotes business development through savvy product promotion and data-driven approaches.
Overview
3
3
years of professional experience
Work History
Event Security Guard
Contemporary Services Corporation.
10.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Provided Security for 80,000 people event
Outdoor Staff / Golf Shop Assistant
Hawthorn Woods Country Club
06.2022 - 08.2023
- Administered point of sales applications and trained new team members in customer service and operations details.
- Modeled professional conduct and safe working habits throughout club and encouraged others to follow safety protocols.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Packed and unpacked shipments, arranged and displayed golf shop stock and assisted with physical inventory at month-end.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Organized outings for 100+ members
Hostess
Timothy O'Toole's Pub
04.2021 - 08.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Supported needs of 25- person wait staff who attended to specific needs of countless customers daily for sit down restaurant with social relevancy and intentionality
Front Desk Receptionist
Club Pilates
01.2021 - 04.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Trained new team members on company procedures, customer service and issue resolution.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
Education
Bachelor's degree - Marketing
University of Wisconsin
Platteville, WI05.2025
High school diploma -
Warren Township High School
Gurnee, IL05.2021
Skills
- Multi-Tasking
- Problem Resolution
- Planning
- Leadership
- Communications
- Creativity
- Time management
- Marketing
- Social Media Management
- Notetaking
Additional Information
- Authorized to work in the US for any employer
Collegiate Softball at UW Platteville
I have played collegiate softball for 2 years and currently playing my 3rd year at this level. I love the team relationships it gives me and the chance to become a leader on and off the field.
Timeline
Outdoor Staff / Golf Shop Assistant
Hawthorn Woods Country Club
06.2022 - 08.2023
Event Security Guard
Contemporary Services Corporation.
10.2021 - Current
Hostess
Timothy O'Toole's Pub
04.2021 - 08.2021
Front Desk Receptionist
Club Pilates
01.2021 - 04.2021
Bachelor's degree - Marketing
University of Wisconsin
High school diploma -
Warren Township High School