Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Manager
Autumn Heavener

Autumn Heavener

Wardensville,WV

Summary

Hardworking and passionate employee with strong organizational skills eager to secure a long-term position. Ready to contribute to group success and help achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with accuracy.

Overview

3
3
years of professional experience

Work History

Front Desk Evening Receptionist

Seacoast Mental Health Center
12.2023 - Current
  • Answer and direct phone calls daily
  • Schedule, cancel, and reschedule appointments
  • Check patients in and out of the office
  • Communicate with doctors, therapists, social workers, and coworkers using email and messaging systems along with verbal communication
  • Respond to patient emergencies and unexpected issues and concerns
  • Print, fax, and mail Patient Health Information properly and securely
  • Distribute all mail for the facility
  • Take credit card, cash, and check payments from patients and give receipts
  • Ensure security of the building by locking all of the doors at closing time

Sales and Stocking Associate

Home Goods
10.2023 - 12.2023
  • Took packages off of a conveyor belt, unpacked products, priced products, and stocked them in their designated places
  • Zoned the merchandise to ensure the store looks clean and organized
  • Briefly took customer payments as a cashier and bagged merchandise

Childcare Technician

Rainbow Children's Medical Daycare
02.2022 - 06.2022
  • Assisted children in development of social skills, communication, and problem-solving skills
  • Supported children's emotional and social development, encouraged understanding of others, and positive self-concepts
  • Maintained organized and clean classroom and play areas
  • Assisted children in developing fine motor skills in preparation for preschool and kindergarten, alongside working with children by communicating via ASL
  • Responded to classroom emergencies and helped handle medical, emotional, and behavioral concerns

Education

Associates - Business Management

Laurel Ridge Community College
Middletown, VA
01.2023

Some College (No Degree) - American Sign Language

Laurel Ridge Community College
Middletown, VA

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Reading and Comprehension Skills
  • Time Management
  • Verbal and Written Communication
  • Hospitality and Accommodation
  • Meeting Deadlines
  • Problem Solving
  • Commuter Skills
  • Typing
  • Using Electronic Health Record Systems
  • Answering and Directing Phone Calls
  • Scheduling Appointments
  • Multitasking
  • Merchandise Displaying
  • Taking Payments
  • Scanning
  • Faxing
  • Printing Documents

References

  • Patti Sullivan, 201-819-5762, Rainbowkids403@gmail.com
  • Shawna Megee, 603-918-7907, smegee@smch-nh.org

Languages

  • English, Fluent
  • American Sign Language, Intermediate

Timeline

Front Desk Evening Receptionist

Seacoast Mental Health Center
12.2023 - Current

Sales and Stocking Associate

Home Goods
10.2023 - 12.2023

Childcare Technician

Rainbow Children's Medical Daycare
02.2022 - 06.2022

Associates - Business Management

Laurel Ridge Community College

Some College (No Degree) - American Sign Language

Laurel Ridge Community College

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