Summary
Overview
Work History
Education
Skills
Timeline
Generic

AUTUMN HICKS

PINNACLE

Summary

New Grad Registered Nurse with experience providing patient care, administering medications, and monitoring vital signs to ensure optimal health outcomes. Demonstrates strong critical thinking, compassionate bedside manner, and adherence to HIPAA regulations. Proven ability to collaborate with healthcare teams to develop and implement patient care plans, enhancing recovery rates and improving patient understanding and compliance.

Overview

10
10
years of professional experience

Work History

Registered Nurse

Forsyth Medical Center
10.2024 - Current
  • Administered medications and monitored patient responses to ensure safety and efficacy.
  • Collaborated with multidisciplinary teams to develop and implement individualized care plans.
  • Educated patients on health management and disease prevention strategies for improved outcomes.
  • Conducted comprehensive assessments to identify patient needs and prioritize care interventions.
  • Collaborated with interdisciplinary teams to develop and implement effective care plans for diverse patient populations.

Registered Nurse

Atrium Health Wake Forest Baptist Health
06.2024 - Current
  • Provide patient care, administer medications, and monitor vital signs, ensuring optimal health outcomes.
  • Collaborate with healthcare team to develop and implement patient care plans, enhancing recovery rates.
  • Educate patients and families on health management, improving patient understanding and compliance.
  • Utilize electronic health records to document patient information accurately, supporting data integrity.
  • Optimize patient care through evidence-based practices, driving improved health outcomes and recovery rates in critical care settings.

Certified Nursing Assistant

Forsyth Medical Center
12.2021 - 12.2023
  • Deliver compassionate care to patients suffering from acute conditions and injuries and ensure patient comfort during bed rest and transport.
  • Utilized pressure relief strategies to reduce bedsores in clients and prepared meals in alignment with diet.
  • Monitor patient vital signs, blood pressure, pulse, and oxygen saturation level.
  • Monitored patient condition, reported symptoms to registered nurses, and provided support during medical procedures by providing equipment and positioning patients.
  • Deliver patient-centered care to surgical patients in a 39-bed hospital unit and reduce risk of infection by ensuring compliance with health and safety protocols.Delivered compassionate care to acute patients, ensuring comfort during bed rest and transport while maintaining strict health protocols in a 39-bed unit.

Phone Operator

Carolina Pain Institute
09.2018 - 07.2020
  • Manage phone inquiries from patients, oversee scheduling for appointments, conduct interviews to create patient files and obtain medical history, and communicate calmly and empathetically with patients experiencing pain and distress.
  • Organize electronic medical records in compliance with HIPAA regulations, perform data entry for patient health insurance benefits, and submit claims for healthcare services.
  • Scheduled and managed appointments for physicians using Epic.
  • Manage daily office operations for pain clinic with over 50+ patients per day, conduct scheduling for six physicians and five advanced practice providers, and perform intake for walk-in patients to gather medical information.
  • Communicate with patients suffering from physical pain and distress, gather insurance information, create payment plans, and provide emotional support.

Administrative Assistant

Daymark Recovery Services
09.2015 - 08.2018
  • Organize patient records, conduct purchasing for office and medical supplies, and track invoices and patient accounts using Microsoft Excel.
  • Provided administrative support to a medical office with four therapists performed appointment scheduling, fielded phone inquiries from patients, obtained medical information, and managed telehealth scheduling in the patient portal.
  • Supported the office in transitioning over 500+ patient files from a paper-based system to a digital record-keeping system to reduce office supply costs.
  • Coordinate with the office team to implement a new patient records system to reduce data entry time for medical reports from 25 minutes to five minutes.
  • Reduce outstanding payments for services by 15% by contacting delinquent accounts to create payment plans prior to transferring to collections.

Education

High School Diploma - General Academics

West Stokes High School
King, North Carolina
06.2011

Associate Degree - Nursing

Surry Community College
Dobson, North Carolina
05.2024

Nurse Aide I Certification - undefined

Surry Community College
Dobson, North Carolina
12.2020

Skills

  • CPR
  • HIPAA
  • Bedside Manner
  • Compassionate
  • Empathetic
  • Critical Thinking
  • Medication and IV administration
  • Direct patient care
  • Patient assessments

Timeline

Registered Nurse

Forsyth Medical Center
10.2024 - Current

Registered Nurse

Atrium Health Wake Forest Baptist Health
06.2024 - Current

Certified Nursing Assistant

Forsyth Medical Center
12.2021 - 12.2023

Phone Operator

Carolina Pain Institute
09.2018 - 07.2020

Administrative Assistant

Daymark Recovery Services
09.2015 - 08.2018

Associate Degree - Nursing

Surry Community College

Nurse Aide I Certification - undefined

Surry Community College

High School Diploma - General Academics

West Stokes High School