Autumn Horn
Elgin,IL
Summary
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Overview
7
7
years of professional experience
Work History
Food Service Worker
Big Apple Bagels
Elgin, IL
06.2021 - Current
- Assisted with inventory management and restocking supplies as needed.
- Assisted with unloading deliveries from suppliers into storage areas.
- Performed opening and closing duties as assigned by management.
- Operated dishwashing machines safely and efficiently.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Maintained professional demeanor during interactions with customers and co-workers.
Receptionist
Randall Road Animal Hospital
Elgin, IL
08.2020 - 08.2021
- Scheduled and confirmed appointments and meetings for management team.
- Updated and recorded customer or client information to maintain accounts.
- Updated daily log book with information about visitors entering the premises.
- Scheduled appointments for clients, customers, and other visitors.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Receptionist
Einstein Academy
Elgin, IL
08.2019 - 05.2020
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Assisted with special projects assigned by management when required.
Store Associate
Menards
Mount Prospect, IL
05.2018 - 10.2018
- Recommended, selected and located merchandise based on customer desires.
- Maintained cleanliness and organization of store shelves and displays.
- Organized store displays to ensure maximum visibility of products.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
High School Diploma -
Maine West High School
Des Plaines, ILSkills
- Work station sanitation
- Positive attitude and energy
- Team oriented
- Working quickly
- Time management proficiency
- Quick learner
- Supply stocking
Timeline
Food Service Worker
Big Apple Bagels
06.2021 - Current
Receptionist
Randall Road Animal Hospital
08.2020 - 08.2021
Receptionist
Einstein Academy
08.2019 - 05.2020
Store Associate
Menards
05.2018 - 10.2018
High School Diploma -
Maine West High School
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