Autumn Hurst
PANAMA CITY,FL
Summary
Maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Accurate and detailed with sound critical thinking skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Police Crime Analyst position. Organized and dependable, successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Assistant
Panama City Infectious Disease Associate (Dr. Bone
Panama City, FL
08.2023 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Obtained client medical history, medication information, symptoms, and allergies.
911 Dispatcher
Bay County Sheriff's Office
Panama City, FL (Bay County)
08.2022 - 08.2023
- Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
- Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.
- Reduced errors in dispatch process by meticulously documenting call details and resource allocation.
- Supported efficient response efforts with effective triage of emergency situations, ensuring proper allocation of resources.
- Consistently met or exceeded departmental standards for call handling time, contributing to an optimized emergency response system.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
- Maintained up-to-date knowledge of local geography and jurisdiction boundaries to ensure accurate dispatching of emergency services personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Contributed to public safety initiatives by accurately relaying critical information regarding potential threats or hazards during emergencies.
- Coordinated multi-agency responses during large-scale incidents, ensuring smooth inter-agency collaboration and optimal resource utilization.
- Utilized advanced technology systems for accurate tracking and monitoring of dispatched units in real-time scenarios.
Unit Secretary
Ascension Sacred Heart Bay
Panama City, FL
05.2002 - 08.2022
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
- Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
- Reduced wait times for patients by accurately updating charts and promptly notifying physicians of changes in medical conditions or test results.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Ensured accuracy of medical documentation by meticulously transcribing physician orders and verifying information with nursing staff as needed.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
Education
Bachelor of Science - Public Safety & Security With CSI
Florida Sate University
Panama City, FL08.2022
Associate of Arts - Chemistry To General Education
Gulf Coast State College
Panama City, FL08.2019
Skills
- Data Visualization
- Time Management
- Critical Thinking
- Data Analysis
- Pattern Recognition
- Technical Writing
- Database Management
- Conflict Resolution
- Geographic Information Systems
- Ethical Decision Making
- Microsoft Office Suite
- Problem Solving
Certification
- IS-5A : An Introduction to Hazardous Materials
- IS-100.C: Introduction to Incident Command System
- IS-61B: The Homeland Security Geospatial Concept of Operations (GEOCONOPS) In Depth
- IS-200.C: Basic Incident Command System for Initial Response ICS-200
- IS-800.D: National Response Framework, An Introduction
- IS-700.B: An Introducation to the National Incident Management System
- IS-907: Active Shooter What Can You Do
- IS-1200: TERT Team Leader Course
- IS-703.B: National Incident Management System Resource Management
- IS-200.22: Diversity Awareness Course 2022
Timeline
Medical Assistant
Panama City Infectious Disease Associate (Dr. Bone
08.2023 - Current
911 Dispatcher
Bay County Sheriff's Office
08.2022 - 08.2023
Unit Secretary
Ascension Sacred Heart Bay
05.2002 - 08.2022
Bachelor of Science - Public Safety & Security With CSI
Florida Sate University
Associate of Arts - Chemistry To General Education
Gulf Coast State College