Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic

Autumn Jacobs

SRVSS Intern
Tallmadge,OH

Summary

Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and college students. Punctual and dedicated to service. Outgoing and assists with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Volunteer

Appointed, Summit County Juvenile Detention Center
02.2016
  • Completed clerical responsibilities and handling documentation for court hearings
  • Assisted with court and case processes of individuals at the detention center.

Intern

SRVSS
Kent , OH
01.2023 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Analyzed problems and worked with teams to develop solutions.
  • Run the Masculinity Social Media pages
  • Sorted and organized files, spreadsheets, and reports.
  • Facilitated successful completion of projects from concept to launch.
  • Planned and organized events

Summit County Board of Elections
10.2022 - 11.2022
  • Provided services to nursing home residents to assist them in voting
  • Prescreened Voter information
  • Provided home delivery services to voter’s home residents
  • Opened mail when deliveries came in

Bakery Clerk

03.2022 - 10.2022
  • Provide excellent customer service via phone or in person while ensuring accuracy for the customers baked goods orders
  • Organize, clean, and sanitize the bakery station to adhere to OSHA guidelines
  • Cross trained with multiple departments in the store.

Sales Associate

Halloween city
09.2021 - 10.2021
  • Provided excellent customer service as a cashier, assisted with resolving customer complaints via phone, and delivering customer orders to their car
  • Stocked and cleaned store according to the store regulations.

Adolescent’s Residential
08.2018 - 12.2018
  • Assisted residents with homework, group meetings, provided support during counseling session, and community outings
  • Ensured the residents obtained food during mealtimes.

Summit For Kids
01.2016 - 01.2018
  • Volunteered for three years assisting mascots, ensured safety to the children, greeted families, and provided information for community resources, and advocacy.

Education

B.A. - Theater Studies, theater management Spring

Kent State University

Associates - Public Health Fall

Stark State University

Master of Arts - Criminology

Kent State University
Kent, OH
01.2023 - Current

Skills

Operations support

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Software

Microsoft word, excel and google docs

Interests

Helping students and faculty and staff

Timeline

Intern

SRVSS
01.2023 - Current

Master of Arts - Criminology

Kent State University
01.2023 - Current

Summit County Board of Elections
10.2022 - 11.2022

Bakery Clerk

03.2022 - 10.2022

Sales Associate

Halloween city
09.2021 - 10.2021

Adolescent’s Residential
08.2018 - 12.2018

Volunteer

Appointed, Summit County Juvenile Detention Center
02.2016

Summit For Kids
01.2016 - 01.2018

B.A. - Theater Studies, theater management Spring

Kent State University

Associates - Public Health Fall

Stark State University
Autumn JacobsSRVSS Intern