Autumn Jardel
Toms River
Summary
Dynamic professional with a strong work ethic and automotive expertise, honed at Pinebelt Nissan of Toms River. Proven track record in enhancing customer satisfaction through effective service scheduling and exceptional communication. Skilled in multitasking and organization, consistently delivering high-quality service experiences that foster positive relationships and repeat business.
Overview
12
12
years of professional experience
Work History
Express Service Advisor
Pinebelt Nissan of Toms River
04.2025 - Current
- Assisted customers with service inquiries and appointment scheduling.
- Provided detailed vehicle maintenance recommendations based on customer needs.
- Coordinated with technicians to ensure timely service completion and customer satisfaction.
- Maintained accurate service records and documentation for all customer interactions.
- Educated customers on service packages, enhancing understanding of vehicle care options.
- Resolved customer concerns promptly, fostering positive relationships and repeat business.
- Improved dealership reputation through consistent delivery of high-quality service experiences that exceeded customer expectations.
Parts Counter Person
NAPA Auto Parts - Genuine Parts
09.2023 - 03.2025
- Assisted customers in identifying and selecting appropriate automotive parts.
- Managed inventory levels, ensuring accurate stock availability for customer needs.
- Processed customer orders efficiently using point-of-sale systems.
- Provided technical support and product information to enhance customer satisfaction.
- Collaborated with team members to maintain an organized and clean workspace.
- Trained new employees on inventory management and customer service protocols.
- Resolved product discrepancies, improving order accuracy and fulfillment speed.
Yoga Instructor
Bask Wellness Center
09.2022 - 09.2023
- Developed and implemented customized yoga classes to meet diverse client needs.
- Guided students in various yoga techniques, enhancing their mind-body connection.
- Monitored student progress, providing personalized feedback for improvement.
- Organized workshops and events to promote community engagement and wellness.
- Maintained a safe and clean studio environment, ensuring adherence to health standards.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
- Maintained positive relationships with class members through personalized and knowledgeable service.
Beauty Advisor
Ulta Salon and Cosmetics
06.2021 - 09.2022
- Assisted customers in selecting beauty products based on individual needs and preferences.
- Demonstrated product application techniques to enhance customer experience and satisfaction.
- Maintained product displays, ensuring cleanliness and organization for optimal presentation.
- Educated customers on skincare routines and makeup techniques to promote product usage.
- Utilized point-of-sale systems for processing transactions accurately and efficiently.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Managed inventory levels to ensure availability of best-selling items, minimizing stockouts.
- Assisted in visual merchandising, making product displays more attractive and shopper-friendly.
Commercial Parts Professional
Advance Auto Parts
05.2014 - 06.2020
- Managed inventory of commercial parts, ensuring accuracy and timely replenishment.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Utilized industry-specific software to track orders and maintain accurate records.
- Collaborated with suppliers to source high-quality parts, enhancing product offerings.
- Trained new staff on operational procedures and customer service best practices.
- Developed streamlined processes for order fulfillment, reducing turnaround time.
- Built and maintained network of second source suppliers.
- Increased customer satisfaction by providing timely and accurate information on product availability and specifications.
Education
High School Diploma - Fine Arts
Toms River High School North
Toms River, NJ06.2008
Skills
- Service scheduling
- Automotive expertise
- Strong work ethic
- Customer service
- Attention to detail
- Listening skills
- Multitasking and organization
- Excellent communication
- Computer skills
- Team collaboration
Timeline
Express Service Advisor
Pinebelt Nissan of Toms River
04.2025 - Current
Parts Counter Person
NAPA Auto Parts - Genuine Parts
09.2023 - 03.2025
Yoga Instructor
Bask Wellness Center
09.2022 - 09.2023
Beauty Advisor
Ulta Salon and Cosmetics
06.2021 - 09.2022
Commercial Parts Professional
Advance Auto Parts
05.2014 - 06.2020
High School Diploma - Fine Arts
Toms River High School North