Autumn Johnson
Administrative Assistant/Transitional Coordinator
Bloomington,IN
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of post-secondary education
14
14
years of professional experience
Work History
Administrative Assistant
Centerstone
Bloomington, IN
09.2016 - present
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Scheduled office meetings and client appointments for staff teams.
Senior Patient Access Representative
Monroe Hospital
Bloomington, IN
09.12 - Current
- Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
- Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
- Facilitated communication between patients and various departments and staff.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Organized patient records and database to facilitate information storage and retrieval.
Office Manager/Retail Manager
White River Coop
Bloomington , IN
01.1999 - 09.2012
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and operations reports.
- Answered questions about store policies and addressed customer concerns.
- Recruited, hired and trained 13 associates to develop productive team with excellent product knowledge.
- Completed daily paperwork and computer entry of sales data as established by management.
- Increased retail space by 1000 square feet by improving gross profits by 45%.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
Education
High School Diploma -
Bloomfield Jr-Sr High School
Bloomfield, IN 05.1992 - 05.1996
No Degree - Medical Assisting
Ivy Tech Community College of Indiana
Indianapolis, IN 08.2019 - Current
Skills
Office administration
undefinedTimeline
No Degree - Medical Assisting
Ivy Tech Community College of Indiana
08.2019 - Current
Office Manager/Retail Manager
White River Coop
01.1999 - 09.2012
High School Diploma -
Bloomfield Jr-Sr High School
05.1992 - 05.1996
Senior Patient Access Representative
Monroe Hospital
09.12 - Current
Administrative Assistant
Centerstone
09.2016 - present
Similar Profiles
John ElliottJohn Elliott
Customer Support Specialist at CenterstoneCustomer Support Specialist at Centerstone
Sharon HaynesSharon Haynes
CCFT Therapist at CenterstoneCCFT Therapist at Centerstone
Abigail FrazierAbigail Frazier
Medical Front Desk Receptionist at CenterstoneMedical Front Desk Receptionist at Centerstone
Shannon ChristianShannon Christian
Quality Assurance Crisis Coordinator at CenterstoneQuality Assurance Crisis Coordinator at Centerstone
Claire OverfeltClaire Overfelt
Math Tutor at Self-EmployedMath Tutor at Self-Employed