Autumn Johnson
Administrative Assistant/Transitional Coordinator
Bloomington,IN
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of post-secondary education
14
14
years of professional experience
Work History
Administrative Assistant
Centerstone
Bloomington, IN
09.2016 - present
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Scheduled office meetings and client appointments for staff teams.
Senior Patient Access Representative
Monroe Hospital
Bloomington, IN
09.12 - Current
- Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
- Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
- Facilitated communication between patients and various departments and staff.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Organized patient records and database to facilitate information storage and retrieval.
Office Manager/Retail Manager
White River Coop
Bloomington , IN
01.1999 - 09.2012
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and operations reports.
- Answered questions about store policies and addressed customer concerns.
- Recruited, hired and trained 13 associates to develop productive team with excellent product knowledge.
- Completed daily paperwork and computer entry of sales data as established by management.
- Increased retail space by 1000 square feet by improving gross profits by 45%.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
Education
High School Diploma -
Bloomfield Jr-Sr High School
Bloomfield, IN 05.1992 - 05.1996
No Degree - Medical Assisting
Ivy Tech Community College of Indiana
Indianapolis, IN 08.2019 - Current
Skills
Office administration
Meeting minutes
Process optimization
Performance improvement
Writing reports
Physician billing
Attendance record management
Payroll and budgeting
Meeting arrangements
Marketing
OSHA compliance
Timeline
No Degree - Medical Assisting
Ivy Tech Community College of Indiana
08.2019 - Current
Office Manager/Retail Manager
White River Coop
01.1999 - 09.2012
High School Diploma -
Bloomfield Jr-Sr High School
05.1992 - 05.1996
Senior Patient Access Representative
Monroe Hospital
09.12 - Current
Administrative Assistant
Centerstone
09.2016 - present