Summary
Overview
Work History
Education
Skills
Timeline
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Autumn King

Maricopa,AZ

Summary

Excellent communication skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

34
34
years of professional experience

Work History

CFO

Vertiking LLC
Maricopa, AZ
04.2011 - 03.2023
  • Developed and implemented financial strategies to increase efficiency and reduce costs.
  • Monitored cash flows and identified areas of risk or opportunity.
  • Restructured outstanding debt resulting in reduction in annual interest expenses.

Receptionist

Secrest, Wardle, Lynch Law Firm
Farmington Hills, MI
06.2001 - 03.2003
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
  • Scheduled and confirmed appointments and meetings for management team.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Greeted visitors and provided them with assistance.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Coordinated meeting room bookings and arranged catering for meetings and events.

Costume Designer

Self-employeed
Madison Heights, MI
01.1997 - 12.1998
  • Checked costume fits on performers to determine need for alterations.
  • Developed visually appealing character styles that married story with director vision.
  • Developed detailed sketches of costumes for actors and dancers, incorporating director's ideas.
  • Measured sleeves and pant legs and pin-folded alteration lines.
  • Created entire looks, including garments, makeup, and wigs.
  • Collaborated with production staff to ensure timely completion of costumes within budget constraints.
  • Altered existing outfits to fit specific body sizes and types.

Catering/Deli Clerk

Swiss Italia / Cafe Aroma
San Francisco, CA
08.1989 - 01.1996
  • Attended weekly staff meetings with management team to discuss upcoming events and new menu items.
  • Supported chefs in preparing meals for large groups efficiently and on time.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Prepared food items according to recipes and instructions.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Assisted in the preparation of food items following chef's instructions and safety regulations.
  • Filled in for absent workers by performing wide variety of food service work.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Managed reservation systems and coordinated event schedules.
  • Assisted in setting up and breaking down catering events.
  • Organized buffet tables, beverage areas, and other service stations prior to events.
  • Prepared meats, vegetables or desserts according to orders or instructions.
  • Handled cash and processed payments for catering services.
  • Provided excellent customer service, addressing guest inquiries and concerns promptly.
  • Listened to negative and positive feedback from guests to improve customer service quality.
  • Trained new catering assistants in proper procedures and customer service standards.
  • Adhered to all health department regulations regarding food handling and sanitation practices.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Associate of Applied Science - Business Information Systems

Oakland Community College
Bloomfield Hills, MI
05-2002

Skills

  • Regulatory compliance
  • Event coordination
  • Service quality improvement
  • Critical thinking
  • Professionalism
  • Scheduling appointments

Timeline

CFO

Vertiking LLC
04.2011 - 03.2023

Receptionist

Secrest, Wardle, Lynch Law Firm
06.2001 - 03.2003

Costume Designer

Self-employeed
01.1997 - 12.1998

Catering/Deli Clerk

Swiss Italia / Cafe Aroma
08.1989 - 01.1996

Associate of Applied Science - Business Information Systems

Oakland Community College

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Autumn King