Summary
Overview
Work History
Education
Skills
Timeline
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Autumn Klueckman

McKinney

Summary

Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking. Proven track record of streamlining operations and improving efficiency in previous roles.

Overview

5
5
years of professional experience

Work History

Cashier/Booker/ASM Assistant

Sewell Automotive
05.2023 - Current
  • Assist with customer inquiries and booking invoices, ensuring a smooth and professional experience for clients. Schedule appointments for customers.
  • Manage warranty claims and data entry/coding for invoices.
  • Take phone calls to make extended warranty claims and process payments for customers.
  • Oversee all cashiers/bookers and cross train them to handle both positions efficiently, while managing the schedule for both positions.
  • Processed customer transactions accurately and efficiently using point-of-sale systems.


Senior Cosmetologist

Hair and Company
01.2022 - 02.2023
  • Managed scheduling and client consultations, ensuring efficient use of time and resources in the salon.
  • Collaborated with suppliers to source high-quality products, enhancing service offerings and client experiences.
  • Investigated and resolved complaints to satisfy guests and maintain good business practices.
  • Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
  • Boosted customer retention rates through consistent delivery of high-quality services tailored to individual preferences.

Licensed Cosmetologist

Drybar Hair Salon
01.2021 - 01.2022
  • Built a loyal clientele base through exceptional customer service and personalized care.
  • Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Increased salon revenue through effective upselling of products and services.

Education

Licensed Cosmetology - Cosmetology

Paul Mitchell The School
Dallas TX
03-2020

Skills

  • Strong work ethic
  • Patience and empathy
  • Customer service excellence
  • Reliability and punctuality
  • Customer relations
  • Professionalism and courtesy
  • Adaptability to Changing work environments and processes
  • Attention to detail
  • Hospitality and accommodation

Timeline

Cashier/Booker/ASM Assistant

Sewell Automotive
05.2023 - Current

Senior Cosmetologist

Hair and Company
01.2022 - 02.2023

Licensed Cosmetologist

Drybar Hair Salon
01.2021 - 01.2022

Licensed Cosmetology - Cosmetology

Paul Mitchell The School

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