Detail-oriented cashier with 12 years of experience in customer service and sales in the food industry. Expertise in cash handling and maintaining organized environments while ensuring high levels of customer satisfaction. Strong communication skills and proficiency in product demonstrations contribute to enhanced operational efficiency and team collaboration. Ready to apply extensive experience in a remote role to support organizational goals.
Hi, I’m
Autumn Leach
Customer Service Specialist
Asheboro,NC
Summary
Overview
16
years of professional experience
6
Certifications
1
Language
Work History
Giovanni’s Restaurant
Cashier/dishwasher
08.2018 - 07.2021
Job overview
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Restocked and organized merchandise in front lanes.
Popeyes
Cashier
07.2020 - 09.2020
Job overview
- Managed cash register operations, ensuring precise transaction handling. Accurately prepared and filled orders for customers. Cleaned lobby area regularly to promote a welcoming environment. Stocked merchandise to support seamless service delivery.
Wendys
Cashier
07.2019 - 02.2020
Job overview
- Acquired skills for all restaurant stations independently. Regularly engaged in supplementary duties to uphold busy environment. Effectively contributed across all areas to support operational success.
SUBWAY®Restaurants
Cashier Team Lead
05.2014 - 12.2014
Job overview
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Quickly and accurately counted drawers at start and end of each shift.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Trained team members on cash register operation and cash handling.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Energizer Battery
Battery Packer
01.2006 - 10.2006
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations, and provided exceptional service.
Education
High school diploma or GED
University Overview
American InterContinental UniversitySchaumburg, IL
Bachelor of Science from Health Care Administration
University Overview
Virginia CollegeGreensboro, NC
Medical Assisting from college
12.2018
University Overview
Randolph Community CollegeAsheboro, NC
GED
03.2006
University Overview
I graduated from this community college earlier than expected. I am very proud of that accomplishment
Skills
Housekeeping
Sales strategy
Emergency response
Food preparation
Clinical experience
Stock management
manual lifting
Client support
Cosmetology services
Fundamental mathematics
Cardiopulmonary Resuscitation
Telephone civility
Nail treatment
Event catering
Cashier operations
Culinary arts
Hosting experience
Point of Sale (POS) systems
Customer service
Product demonstrations
Lifting heavy loads
Culinary preparation
Cash management
Hair dyeing
Beauty industry experience
Digital proficiency
Childhood education
Food safety standards
Lash extensions
Dining service experience
Communication
Child development
Technical proficiency
Childcare services
Certification
Driver's License August 2018 to August 2026
Additional Information
Additional Information
I am a very hard worker and very dedicated to any job I apply for. I also feel as if teamwork plays a huge part in the workforce. I like to be as fair as possible and I also am open to suggestions at all times. in my free time, I enjoy spending time with my family. I love music and I love to read.Accomplishments
Accomplishments
CPR certification
Worked with FEMA
Helped the Red Cross and Salvation Army feed the needy
Timeline
Cashier
Popeyes
07.2020 - 09.2020
Cashier
Wendys
07.2019 - 02.2020
Cashier/dishwasher
Giovanni’s Restaurant
08.2018 - 07.2021
Cashier Team Lead
SUBWAY®Restaurants
05.2014 - 12.2014
Battery Packer
Energizer Battery
01.2006 - 10.2006
High school diploma or GED
Virginia College
Medical Assisting from college
Randolph Community College
GED
American InterContinental University
Bachelor of Science from Health Care Administration