AUTUMN LINGEL
Santa Rosa,CA
Summary
I have more than 20 years in the food/beverage industry. During this time I have lived in Sonoma County submerged in beautiful wine country!. My biggest joy is creating memories by serving, delicious food, wine, and the knowledge, to go along. I am looking for a position that will challenge me to be my best. Where I can showcase what I’ve learned, and continue to grow!
Overview
25
25
years of professional experience
Work History
Food and Beverage Server
SingleThread
10.2021 - 04.2022
- Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
- Trained new employees on restaurant procedures and plating techniques.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Resolved customer concerns with friendly and knowledgeable service.
- Provided exceptional service to high volume of daily customers.
- Anticipated customer needs and responded accordingly to increase customer satisfaction.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Head Server
Basillco Restaurante
10.2015 - 03.2020
- Managed opening and closing duties to facilitate restaurant operations.
- Provided exceptional service to high volume of daily customers.
- Worked with management to coordinate special functions and events.
Food Server/bartender
Palooza
08.2023 - Current
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Cultivated warm relationships with regular customers.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Explained menu items and suggested appropriate options for food allergy concerns.
SVGS
Self-employeed
11.2018 - Current
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Driver
Lyft
11.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold.
Service Captain, Beverage Director
The Caviar Co
04.2022 - 11.2022
- Trained staff members on use of POS system.
- Supervised server staff and simultaneously served personal section of tables.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Planned and executed promotions and special events in close collaboration with management.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Set and oversaw weekly and special event menu plans.
Education
High School Diploma -
Fortuna Union High School
Fortuna, CA06.1995
Skills
- Team Player
- Conflict and Complaint Resolution
- Upselling and Cross Selling
- Cool Under Pressure
- Reliable and Responsible
- Food and Beverage Pairings
- Multitasking and Prioritization
- Adaptable and Flexible
- Extensive food/wine knowledge
- Scheduling Staff
- Relationship Management
- Cash Handling
- Safe Food Handling
- Banquet Coordination
- Health Code Compliance
- Suggestive Selling
- High-Volume Dining
- POS System Operations
- Wine Pairings
- Wine Service
Timeline
Food Server/bartender
Palooza
08.2023 - Current
Driver
Lyft
11.2022 - Current
Service Captain, Beverage Director
The Caviar Co
04.2022 - 11.2022
Food and Beverage Server
SingleThread
10.2021 - 04.2022
SVGS
Self-employeed
11.2018 - Current
Head Server
Basillco Restaurante
10.2015 - 03.2020
High School Diploma -
Fortuna Union High School
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