Summary
Overview
Work History
Education
Skills
Software
Work Availability
Timeline
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Autumn Lively

Accounting/Bookkeeper
Longview,TX

Summary

Seasoned Payroll Specialist bringing over 20 years' experience in accounting and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.

Overview

27
27
years of professional experience

Work History

Tax Associate

Intuit
, CA
02.2021 - Current
  • Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Developed in-depth knowledge of client business and industry through direct interaction while working on various aspects of engagement.
  • Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
  • Offered clients recommendations to reduce tax liabilities.
  • Assessed client tax situations to determine best filing options.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.
  • Researched complex tax issues utilizing online resources and professional tax software.

Bookkeeper/Payroll Specialist

Country Rockin Services, LLC
Longview, Texas
07.2020 - Current
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Reviewed time records for up to 300 employees to verify accuracy of information.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Managed payroll data entry and processing for up to 300 employees to comply with predetermined company guidelines.
  • Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
  • Created new hire and termination documents for payroll.
  • Resolved payroll discrepancies quickly and successfully.
  • Maintained strict confidentiality of all payroll information and records.
  • Collaborated with human resources, adcounting and other departments to confirm payroll accuracy.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Developed and implemented new payroll policies and procedures according to changing laws and regulations.
  • Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
  • Completed payroll accurately and timely to meet employee expectations.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Generated reports to track employee time and attendance.
  • Prepared and submitted payroll taxes and reports to regulatory agencies.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Maintained and processed invoices, deposits, and money logs.
  • Reported financial data and updated financial records in ledgers and journals.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
  • Analyzed financial data to assist in budget creation and forecasting.
  • Used knowledge of local laws to comply with reporting requirements.
  • Reconciled and corrected issues with financial records.
  • Completed tax forms in compliance with legal regulations.
  • Reduced financial discrepancies through transaction monitoring and management.

Title Clerk

Cecil Toyota
Orange, Texas
03.2013 - 04.2023
  • Contacted Texas and Lousiana Motor Vehicle Department to determine status of pending titles.
  • Received and processed paperwork for titles, new license plates, and renewals.
  • Calculated and remitted state sales tax, service, and other charges.
  • Communicated with customers to resolve common title issues.
  • Organized and prepared tax and title documents to transfer ownership of property.
  • Entered title and vehicle information into database.
  • Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
  • Kept up-to-date with state and federal regulations to prevent errors and fraud.
  • Collected taxes and fees, submitted payments and issued receipts.
  • Handled cash and credit card payments accurately.
  • Managed and reconciled accounts to finalize accurate and complete financial transactions.
  • Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
  • Performed data entry and other administrative tasks to keep records and files organized and accurate.
  • Utilized various online databases and public land records to verify ownership information.
  • Analyzed title documents to identify potential issues and resolve any discrepancies.

Automotive Service Advisor

Cecil Dodge Jeep Chrysler
Orange, TX
04.2013 - 08.2014
  • Answered questions and provided information about automotive services.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed estimates by costing materials, supplies, and labor.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Documented problems and corrective actions to maintain records.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Interpreted diagnostic results to provide accurate repair recommendations.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Briefed customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making.
  • Suggested additional services to customers in order to meet upsell goals.
  • Followed up with customers to offer additional support and check resolution satisfaction.
  • Examined service history and provided initial inspection of vehicle to identify issues.
  • Retained accurate records of purchases, titles and sales.
  • Coordinated with parts department to determine availability of necessary components.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.

Laborer/Safety Attendant

Turner Industries Group LLC
Beaumont, Texas
05.2011 - 01.2013
  • Educated workers and enforced safety guidelines.
  • Monitored permitted space for worker safety and hazards.
  • Kept record of entrants to confined space.
  • Called for evacuations in event of emergency.
  • Informed entrants and supervisor on people entering permitted space.
  • Recognized, documented, and advised on removal of hazards.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Performed general housekeeping and cleaning tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Read work orders to determine work assignments and equipment and materials needed.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Assisted team members with tasks that require group effort.
  • Performed quality checks on products and materials to identify any defects.
  • Handled supply and equipment inventories and distribution for workers.
  • Mentored new employees by providing guidance on safety and proper techniques.

Title Clerk, Accounting Office, Estimator

Lively Cadillac-gmc
Longview, Texas
11.1995 - 11.2010
  • Organized and prepared tax and title documents to transfer ownership of property.
  • Entered title and vehicle information into database.
  • Calculated and remitted state sales tax, service, and other charges.
  • Prepared tax and title documents to submit legal transfer work to DMV.
  • Received and processed paperwork for titles, new license plates, and renewals.
  • Contacted Texas Motor Vehicle Department to determine status of pending titles.
  • Communicated with customers to resolve common title issues.
  • Handled cash and credit card payments accurately.
  • Collected taxes and fees, submitted payments and issued receipts.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Assisted in review and revision of budgets based on business needs.
  • Managed accounts payable and receivables and payroll.
  • Maintained accounting records utilizing in-house and client systems.
  • Completed financial reports, providing insight into performance, operations and cash flow.
  • Analyzed and verified employee expense reports for accuracy.
  • Generated comprehensive reports for senior management, covering key financial metrics.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Collected and summarized expenses for profit and loss analysis.
  • Identified and resolved internal accounting variances, promoting data accuracy.
  • Tracked expenses to comply with budgets.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Analyzed financial discrepancies and provided solutions for accurate financial records.
  • Completed payroll functions to facilitate accurate and prompt staff payments.
  • Coordinated office supply ordering to avail materials for streamlined operations.
  • Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
  • Verified items billed against items ordered and reconciled differences through follow-up with vendor.
  • Transferred data and documents to facilitate system migration and software updates.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
  • Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
  • Advised clients on plans for repairs, possible value of salvage parts and appropriate mechanics for repairs needed.
  • Liaised between car owners and insurance agencies about auto damage and insurance claims.
  • Prepared insurance forms on behalf of customers, detailing damage details, car conditions and shop quotes.
  • Negotiated completed damage estimates and repair costs.
  • Documented damage with photographs and detailed written descriptions.
  • Helped customers obtain alternate transportation via rental car services.
  • Collaborated with repair workers to determine feasibility of repairs under constraints of coverage limits, time frame and customer finances.
  • Used Mitchell to calculate damages and claim values.
  • Examined vehicles to determine extent of damage and repairs required.
  • Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
  • Inspected completed repairs for accuracy, quality and safety.
  • Accurately estimated parts and labor for over repairs.
  • Inspected vehicles to evaluate necessary repairs and determine extent of damage.

Education

GED -

Kilgore College
Kilgore, TX
11.1995 - 11.1995

Bachelor of Science - Web Development

Full Sail University
Winter Park, FL
02.2023 - Current

Skills

Tax reporting

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Software

Quickbooks Online and Desktop, Reynolds and Reynolds, ADP, Mitchell Automotive

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Bachelor of Science - Web Development

Full Sail University
02.2023 - Current

Tax Associate

Intuit
02.2021 - Current

Bookkeeper/Payroll Specialist

Country Rockin Services, LLC
07.2020 - Current

Automotive Service Advisor

Cecil Dodge Jeep Chrysler
04.2013 - 08.2014

Title Clerk

Cecil Toyota
03.2013 - 04.2023

Laborer/Safety Attendant

Turner Industries Group LLC
05.2011 - 01.2013

Title Clerk, Accounting Office, Estimator

Lively Cadillac-gmc
11.1995 - 11.2010

GED -

Kilgore College
11.1995 - 11.1995

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Autumn LivelyAccounting/Bookkeeper