Autumn Maroney
Baltimore,MD
Summary
People oriented individual with attention to detail and passion for continued learning. Specialties include communicating with clients and peers, leading teams, and improving business outcomes. Confident in the ability to enhance success at all levels of an organization. Well-qualified administrator familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
Brand Ambassador
Chesapeake Beverage Company
02.2023 - Current
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Partners with peers and team leads to develop new plans for expanding the brand presence
- Provides education to customers regarding products, ingredients, and sourcing.
- Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Associate
Amazon
05.2021 - 02.2023
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Actively pursued new learning opportunities to expand scope of responsibilities
- Acted as shift team-lead, coordinating work for individuals during scheduled shifts
- Maintained and enforced cleanliness of work areas to minimize safety risks
- Successfully trained new employees on day-to-day assignments, expectations, and how to prioritize fulfillment items.
Administrative Assistant
All Around Land Maintenance
10.2016 - 05.2021
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Streamlined check-in and check-out processes for faster service, resulting in higher guest satisfaction scores.
- Communicated clearly and in detail to provide accurate information to contacts, clients, and team members
- Consistently provided timely response to inquiries regarding pricing, services, and scheduling
- Diligently reviewed calendars for internal team members to coordinate on and off site meetings
- Enhanced team productivity by maintaining clean office space and coordinating frequent office events, boosting employee morale
- Facilitated communication of client concerns, escalating to leadership when required
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
- Managed approximately 30 incoming calls, emails, and faxes per day.
Education
Associate of Arts, Business Administration -
Community College of Baltimore County (CCBC)
Dundalk, MD05.2024
Skills
- Accountable
- Adaptable
- Detail oriented
- Campaign Management
- Revenue Generation
- Business Growth
- Social Media Management
- Relationship Builder
- Relationship Management
- Sales Expertise
Timeline
Brand Ambassador
Chesapeake Beverage Company
02.2023 - Current
Associate
Amazon
05.2021 - 02.2023
Administrative Assistant
All Around Land Maintenance
10.2016 - 05.2021
Associate of Arts, Business Administration -
Community College of Baltimore County (CCBC)