Autumn McCay
Madisonville,KY
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Targeted Case Manager
Brightview Health
Madisonville, KY
07.2023 - Current
- Enhanced client well-being by developing personalized case management plans.
- Improved service delivery for clients through regular communication with multidisciplinary teams.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Monitored and tracked client progress, adjusting treatment plans as needed to achieve desired outcomes.
- Streamlined documentation processes, ensuring timely submission of reports and compliance with regulations.
- Conducted comprehensive assessments to identify client needs and appropriate resources for support.
- Reduced barriers to accessing services by navigating complex systems alongside clients.
Disaster Case Manager
Habitat For Humanity
02.2023 - 07.2023
- Conduct client outreach and complete eligibility and intake process for each client
- Develop individual recovery plans that includes client input
- Conduct follow up visits to monitor and assess the effectiveness of services provided
- Document comprehensive client background information, case history, updates and progress towards recovery plan in both physical and digital files via online software
- Prepare reports as requested by LTRG Administration
- Assist client in identifying and obtaining available benefits as well as social and community resources.
Volunteer Coordinator
AmeriCorps VISTA
12.2021 - 07.2023
- Participated in community outreach events to promote volunteer opportunities and enlist new volunteers
- Developed and maintained relationships with local organizations to identify volunteer opportunities and resources
- Managed and tracked volunteer hours and progress to support accurate documentation
- Worked with program teams to identify and match volunteers with appropriate activities
- Facilitated regular meetings with volunteers to provide feedback and discuss improvement opportunities
- Implemented project management techniques to overcome obstacles and increase team productivity
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Education
Bachelor of Science - Social Work
Murray State University
Murray, KY05.2023
Associate of Applied Science - Early Childhood Education
Madisonville Community College
Madisonville, KY05.2021
Skills
- Team Meetings
- Crisis Situations
- Organization
- Client Advocacy
- Cultural Competency
Certification
- Interdisciplinary Early Childhood Education
- Certified Child Care Assistant
- Certified Kentucky Child Care Provider
Timeline
Targeted Case Manager
Brightview Health
07.2023 - Current
Disaster Case Manager
Habitat For Humanity
02.2023 - 07.2023
Volunteer Coordinator
AmeriCorps VISTA
12.2021 - 07.2023
Bachelor of Science - Social Work
Murray State University
Associate of Applied Science - Early Childhood Education
Madisonville Community College