Summary
Overview
Work History
Education
Skills
Certification
Additional Information
References
Timeline
Generic

Autumn McCraw

SOUTH CHARLESTON

Summary

Lived experience professional and technical assistance leader with deep expertise in recovery housing, systems coordination, and trauma-informed care. Over a half a decade of experience supporting individuals with substance use and co-occurring disorders, with a focus on justice-impacted and survivor communities. Skilled in delivering national best practices, implementing data systems, and facilitating cross-sector collaboration. Committed to advancing equity, dignity, and person-centered recovery supports across systems.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Community Engagement Coordinatior

WVARR
08.2020 - Current
  • Provide technical assistance and training to recovery residence operators across the state, guiding alignment with best practice standards
  • Support implementation of ethical and trauma-informed practices in peer-led housing environments.
  • Develop and facilitate workshops on compliance, documentation, and quality improvement.
  • Lead statewide rollout of data collection systems to track recovery outcomes.
  • Coordinate cross-sector technical assistance, including stakeholder engagement and systems navigation for marginalized communities.
  • Provides objective and integrity driven reviews of organizations seeking certification.
  • Played instrumental role in developing efficient processes for timely responses to organization review sessions, working with our resourceful team to elevate quality of recovery housing in WV.
  • Present's operators with creative solutions to problems in order to meet NARR Standards.
  • Built relationships with operators to support unity in recovery housing communities across WV.
  • Established working relationships with referral sources and state agencies.
  • Organizes community events, trainings and fundraisers for WVARR.
  • Work produced aligns with organizational policy and state federal and local legal parameters.
  • Manages large caseload of recovery homes with efficiency
  • Currently involved in planning NARRs national best practice summit.

Peer Recovery Support Specialist

Mountain State Recovery Center
05.2020 - 08.2020
  • Provided base line measurements of clients recovery capitol.
  • Provided strength based approach to building recovery capitol.
  • Assisted clients in creating person driven recovery plans and connected clients and families to appropriate resources.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Developed client driven goal-oriented recovery activities and links to self help groups to improve clients' level of functioning.
  • Assisted clients in developing WRAP plans.
  • Managed caseload of 30 clients with substance use disorder and other co-occurring disorders.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with policies and regulatory guidelines to promote safe working environment.
  • Submitted accurate documentation in order to bill insurance for services provided.

Catering Coordinator/ Barista

Pollen8 WV DBA Cafe Appalachia / Catering
01.2019 - 02.2020
  • Still an integral part in growth and development of the organization.
  • Advocated for the recovery community while attending to all job duties.
  • Grew into many positions while working for the organization
  • Trained new team members with positive reinforcement and respectful, encouraging coaching. with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
  • Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
  • Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
  • Solicited, negotiated and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
  • Maintained the organizations social media presence.
  • Encouraged preparation of product according to recipe and in compliance with allergen and sanitation standards.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Education

No Degree - General Studies

Glenville State College
Glenville, WV

No Degree -

Pierpont Community And Technical College
Fairmont, WV

Skills

  • Technical Assistance & Capacity Building
  • Recovery Housing Certification
  • Cross-Sector Collaboration
  • Trauma-Informed & Culturally Responsive Practices
  • Program Development & Implementation
  • Data Collection & Outcome Tracking
  • Lived Experience Advocacy
  • Public Speaking & Training Facilitation
  • Stakeholder Engagement
  • Policy & Systems Change
  • Constantly Teachable
  • Project Collaboration
  • Adaptability and Flexibility
  • Dependability and Cooperation
  • Event Planning

Certification

WVBACPP Certified PRSS - 2020

Certified Facilitator of the McShin PRSS Curriculum - 2022

WV Leadership Academy - 2019

Wellness Recovery Action Plans

NARR Best Practice Summit 2020-2024

Advanced Cultural Competency

ACEs, Trauma and SUD 2021



Additional Information

I have been an active member of the Pollen8 Board of Directors since February 2022. Consulted in Human Trafficking matters since 2020. A member of the The WV Human Trafficking Task for since 2021. I work actively to reform the criminal justice system with The American Friends Service Committee, WV ACLU, and other social impact organizations.

With absolute certainty I have the ability to grow into any position and help keep our organization on an upward trajectory.

References


Cheryl Laws (304) 389-0830 CEO Pollen8 WV

Francesca Grey (304) 926-7353 Jobs and Hope Transition Agent

Nicole Horton (304) 670-7306 Peer Coach Manager, Mountain State Recovery Center


Timeline

Community Engagement Coordinatior

WVARR
08.2020 - Current

Peer Recovery Support Specialist

Mountain State Recovery Center
05.2020 - 08.2020

Catering Coordinator/ Barista

Pollen8 WV DBA Cafe Appalachia / Catering
01.2019 - 02.2020

No Degree - General Studies

Glenville State College

No Degree -

Pierpont Community And Technical College

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