Summary
Overview
Work History
Education
Skills
Software
Timeline
Receptionist

Autumn McIntyre

Beaufort,WI

Summary

Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions. Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.

Overview

10
10
years of professional experience

Work History

Commercial Cleaner

Precision Cleaning Solutions LLC
03.2023 - 02.2024
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Kept building entryway glass clean and polished for professional presentation.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
  • Refilled soap dispensers and air fresheners in 5 bathrooms.

Independent Contractor

TechBox LLC
05.2017 - 12.2023
  • Assessed performance metrics after each completed assignment to identify areas for improvement moving forward.
  • Researched and identified innovative solutions to acquire resources and meet customer needs.
  • Streamlined processes and implemented organizational systems to increase efficiency and productivity.
  • Implemented user interface designs for web and mobile applications, simplifying digital interaction.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.
  • Improved overall project quality by reviewing work diligently before submission to client for approval.
  • Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
  • Utilized specialized software tools when necessary to enhance productivity or meet specific client requirements.
  • Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

Residential Cleaner

Merry Maids
03.2022 - 05.2023
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Prioritized tasks based on client preferences, ensuring most important areas of home were attended to first.
  • Increased customer retention rates with exceptional communication skills, addressing concerns promptly, and resolving issues effectively.
  • Developed strong relationships with clients through consistent reliability, punctuality, and excellent service delivery.
  • Collaborated with other residential cleaners on larger projects, fostering a team-oriented approach to deliver exceptional results.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Dusted picture frames and wall hangings with cloth.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Operated electronic backpack vacuums and floor sweepers.
  • Provided specialized deep-cleaning services upon request to restore heavily soiled areas or prepare homes for special events or guests.
  • Changed bed linens and collected soiled linens for cleaning.
  • Polished fixtures to achieve professional shine and appearance.
  • Returned emptied garbage receptacles to proper locations.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Deli Clerk

Kroger
04.2022 - 10.2022
  • Contributed to positive team dynamics through effective communication skills and collaborative problem-solving approach.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Provided enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.

Key Holder

Gap Factory Outlet
03.2019 - 11.2020
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in professional manner.
  • Assisted customers in locating specific items they were looking for quickly resulting in increase of overall client satisfaction.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Supported store operations during peak hours, effectively managing long queues and high volumes of customers.

Cashier

Island Republic
11.2017 - 06.2018
    • Conducted inventory counts by adding each item in stock and documenting in computer system.
    • Restocked and organized merchandise in front lanes.
    • Addressed customer needs and made product recommendations to increase sales.
    • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
    • Greeted customers entering store and responded promptly to customer needs.
    • Handled cash with high accuracy and took care to check bills for fraud.
    • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
    • Responded promptly to requests for assistance, spills and customer inquiries.
    • Used POS system to enter orders, process payments and issue receipts.
    • Worked flexible schedule and extra shifts to meet business needs.

Receptionist

Seeds Of Calm Spa
05.2017 - 10.2017
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Enforced spa policies, following company procedures at all times.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Streamlined appointment scheduling for increased efficiency and optimal time management.
  • Updated customer records and maintained accurate client information.
  • Handled sensitive client information discreetly while adhering to privacy regulations and company policies.
  • Maintained cleanliness of reception area, contributing to inviting atmosphere for guests.
  • Proactively communicated any schedule changes or cancellations with clients in timely manner, minimizing potential conflicts or dissatisfaction.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Facilitated seamless check-in and check-out processes, optimizing overall guest experience.
  • Managed financial transactions accurately, upholding company standards of fiscal responsibility.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Escorted clients to spa areas, treatment rooms, and offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Assisted in inventory management to maintain adequate supply levels for spa treatments and retail products.
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
  • Handled payments and processed credit card transactions.
  • Communicated with spa team members if clients canceled or changed appointment times.
  • Learned details of types of treatments and procedures in order to answer questions from spa guests.

Cashier

Big Lots
11.2015 - 03.2017
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Stocked, tagged and displayed merchandise as required.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved problems, improved operations and provided exceptional service.
  • Skilled at working independently and collaboratively in team environment.
  • Used POS system to enter orders, process payments and issue receipts.

Pizza Maker

Little Caesars Pizza
04.2015 - 10.2015
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
  • Assisted in training new employees on proper pizza-making techniques, contributing to overall staff proficiency.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Prioritized strict adherence to food safety regulations, maintaining clean work area free from cross-contamination risks at all times.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Demonstrated versatility by assisting with other kitchen tasks such as prep work, dish washing, or front-of-house duties as needed.
  • Monitored food temperatures to meet quality and safety standards.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Operated grills, fryers and ovens to cook food items.
  • Followed company recipes and production standards to satisfy customers.
  • Ensured adherence to safety procedures and protocols while working in fast-paced kitchen environment.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.

Line Cook

McDonald's
04.2014 - 02.2015
  • Worked closely with other kitchen staff to facilitate timely completion of orders.
  • Closely followed recipes and presentation guidelines to maintain consistency across menu items.
  • Worked closely with front-of-house staff to address any order modifications or dietary restrictions efficiently and accurately.
  • Prepared meals according to customer specifications.
  • Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Distributed food to team members with efficiency in high-volume environment.
  • Trained new team members on kitchen operations and safety protocols.
  • Monitored food temperatures for proper cooking and safe consumption.
  • Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.
  • Operated and maintained grills, fryers and other cooking equipment.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.

Dishwasher

80 Cafe
06.2014 - 09.2014
  • Completed additional cleaning tasks within kitchen area, contributing to overall sanitary work environment.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Fostered positive work environment by maintaining professional attitude and appearance at all times.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.

Education

Associate of Arts - Liberal Arts And General Studies

Technical College of The Lowcountry
Beaufort, SC
10.2025

Skills

  • Records Management
  • Documentation
  • Punctual and Reliable
  • Payment Collection
  • Loyalty Program Promotion
  • Basic Mathematics
  • Work Ethic and Integrity
  • Honest and Dependable
  • Customer Service
  • Reliability and punctuality

Software

Microsoft 365

Outlook

Timeline

Commercial Cleaner

Precision Cleaning Solutions LLC
03.2023 - 02.2024

Deli Clerk

Kroger
04.2022 - 10.2022

Residential Cleaner

Merry Maids
03.2022 - 05.2023

Key Holder

Gap Factory Outlet
03.2019 - 11.2020

Cashier

Island Republic
11.2017 - 06.2018

Independent Contractor

TechBox LLC
05.2017 - 12.2023

Receptionist

Seeds Of Calm Spa
05.2017 - 10.2017

Cashier

Big Lots
11.2015 - 03.2017

Pizza Maker

Little Caesars Pizza
04.2015 - 10.2015

Dishwasher

80 Cafe
06.2014 - 09.2014

Line Cook

McDonald's
04.2014 - 02.2015

Associate of Arts - Liberal Arts And General Studies

Technical College of The Lowcountry

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Autumn McIntyre