Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Autumn McKeoun

Bay City

Summary

Dynamic and dedicated server with exceptional customer service skills honed at Olive Garden. Proven ability to engage guests and enhance dining experiences through suggestive selling and strong multitasking. Recognized for maintaining a professional appearance and fostering teamwork during high-volume shifts, ensuring seamless service and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Bavarian Inn
08.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Server

Olive Garden
10.2022 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Host/Takeout/Bartender

Red Lobster
08.2021 - 10.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Office Assistant

Graff Chevrolet
11.2019 - 08.2021
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Education

No Degree - Supply Chain Management

Saginaw Valley State University
Bay City, MI
05-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Memory retention
  • High volume dining
  • Sales techniques
  • Suggestive selling
  • Allergy awareness
  • Task prioritization

Certification

Certificate of Completion: Bloomberg Market Concepts

Timeline

Server

Bavarian Inn
08.2024 - Current

Server

Olive Garden
10.2022 - 07.2024

Host/Takeout/Bartender

Red Lobster
08.2021 - 10.2022

Office Assistant

Graff Chevrolet
11.2019 - 08.2021

No Degree - Supply Chain Management

Saginaw Valley State University

Similar Profiles

CREATE PROFILE