Autumn Mendez
Missoula,MT
Summary
Skilled CNA offering demonstrated expertise in patient support developed over 3 years of healthcare experience. Professional healthcare provider with efficient skills in patient bedside care, following HIPAA regulations, and maintaining a sterile work environment. Demonstrates exceptional teamwork skills, ensuring smooth operations and adaptability to changing needs. Known for effective teamwork and reliability in fast-paced environments. Focused on achieving results through compassionate patient interactions and effective communication. Prepared to contribute positively to healthcare teams and patient outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician-Float Pool
Bozeman Health
09.2023 - 06.2025
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Worked in a variety of departments, ranging from Med-Surg, Labor and Delivery, Surgical and CCU.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Removed IV catheters for discharging patients.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
Certified Nursing Assistant
Touch Mark on Saddle Drive
01.2022 - 04.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
Patient Service Technician
St. Peter’s Hospital
02.2021 - 07.2021
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Delivered customized meals tailored to specific health requirements.
- Logged dietary intake and output for patients post-meal on charts.
- Collaborated with patient’s care staff to ensure nutritional needs are met.
- Conducted patient consultations to record meal preferences.
- Ensured that patients are satisfied with their meals while following their care plan.
Head Cashier
El Vaquero Taqueria
06.2018 - 01.2020
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Processed both cash and card purchases and returns.
Education
Associates Of Science - Radiologic Technology
University of Montana-Missoula
Missoula, MTHigh School Diploma -
Helena High School
Helena06.2022
Skills
- Vital signs monitoring
- BLS certification
- Patient observation
- Adaptable to work environment
- Professional bedside manner
- Data collection
- Clinical training
- Medical equipment operation
- Team collaboration
- Active listening
- Compassionate care
- Patient advocacy
- Medical terminology knowledge
- CNA certification
- Infection control standards
- HIPAA compliance
Certification
I obtained my Certified Nursing Assistant Certification in December 2022 and have maintained my license to practice in MT.
As well, I am BLS certified as of September 2023.
Timeline
Patient Care Technician-Float Pool
Bozeman Health
09.2023 - 06.2025
Certified Nursing Assistant
Touch Mark on Saddle Drive
01.2022 - 04.2024
Patient Service Technician
St. Peter’s Hospital
02.2021 - 07.2021
Head Cashier
El Vaquero Taqueria
06.2018 - 01.2020
Associates Of Science - Radiologic Technology
University of Montana-Missoula
High School Diploma -
Helena High School
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