AUTUMN MENDIVIL
Tucson
Summary
Over 20 years of experience in support roles with a strong foundation in communication and problem-solving skills. Quick learning and adaptability are key strengths, complemented by a commitment to excellence in every task. A deep passion for fostering safe and respectful environments empowers individuals to achieve personal growth. Seeking to contribute to a team that prioritizes empathy, structure, and long-term success for those served.
Overview
17
17
years of professional experience
Work History
Reading/Language Arts Tutor
State of Arizona
09.2024 - 11.2025
- Prepare lesson plans or learning modules for tutoring sessions according to students' needs and goals
- Provide feedback to students, using positive reinforcement techniques to encourage, motivate, or build confidence in students
- Helped students develop academic, social and emotional skills for long-term success.
- Supported struggling students by developing individualized learning plans tailored to their needs and strengths
- Promoted a growth mindset among students by emphasizing the importance of effort, perseverance, and resilience in achieving academic success
Personal Care Aide
InstaCare
12.2019 - 07.2024
- Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles
- Transported clients to appointments and social activities, promoting engagement and well-being
- Monitored progress and documented patient health status changes to keep care team updated
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Responded promptly to clients' needs and requests, fostering trust and reliability
Medical Office Specialist
El Rio Community Health Center
05.2013 - 04.2018
- Managed patient registration processes, ensuring accurate data entry and compliance with privacy regulations
- Coordinated with healthcare providers to streamline patient flow and improve overall office efficiency
- Assisted patients in understanding their insurance benefits and financial responsibilities
- Responded to patient inquiries promptly, providing information and support to enhance their experience
- Facilitated effective communication between patients, healthcare providers, and insurance companies for optimal care coordination
Medical Billing Specialist
Marana Health Community Center
01.2009 - 04.2013
- Identify, compile, abstract, and code patient data, using standard classification systems
- Protect the security of medical records to ensure that confidentiality is maintained
- Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others or by participating in the coding team's regular meetings
- Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer
- Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software
Education
High School Diploma or Equivalent - General Studies
Flowing Wells
Tucson, AZ, United StatesSkills
- Problem-solving skill
- Emotional support
- Substance abuse awareness
- Team collaboration
- Verbal and written communication
Timeline
Reading/Language Arts Tutor
State of Arizona
09.2024 - 11.2025
Personal Care Aide
InstaCare
12.2019 - 07.2024
Medical Office Specialist
El Rio Community Health Center
05.2013 - 04.2018
Medical Billing Specialist
Marana Health Community Center
01.2009 - 04.2013
High School Diploma or Equivalent - General Studies
Flowing Wells