Autumn Mendoza
Abilene,TX
Summary
Dynamic leader with proven expertise in organizational and administrative leadership honed at Day Nursery of Abilene. Excelled in program implementation and staff supervision, enhancing team efficiency and fostering professional development. Self-motivated employee that brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. Dependable worker who provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Center Coordinator
Day Nursery of Abilene
09.2019 - Current
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted interviews and assessed in orientation for hiring.
- Monitored front areas so that questions could be promptly addressed.
- Built highly-efficient education team through ongoing coaching and professional development opportunities.
Assistant Manager
Maurice's
08.2015 - 02.2019
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Associate of Arts - Education
Cisco Community College
Abilene, TX12.2019
Skills
- Program implementation
- Organizational Leadership
- Administrative Leadership
- Data Entry
- Recordkeeping
- Staff Supervision
- Financial Management
- Strategic Planning
- Work Planning and Prioritization
- Event Coordination
Accomplishments
- Featured Staff in January 2020
- Employee of the Year 2021
- Featured Staff in November 2022
- Employee of the Quarter October 2023
- Perfect attendance quarterly since 2021
Certification
- CDA (Child Development Associate) certificate
Timeline
Center Coordinator
Day Nursery of Abilene
09.2019 - Current
Assistant Manager
Maurice's
08.2015 - 02.2019
Associate of Arts - Education
Cisco Community College
- CDA (Child Development Associate) certificate
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