Autumn Metivier
West Springfield,MA
Summary
My experience in customer service offers me transferable skills throughout any workplace. Such as interpersonal, management, and communication. While my volunteer and education gives me high preparation and the foundation to teach children. In depth student teaching, hours of observations, and time creating lessons plans to cater needs to students.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Notch 8 Grille
Northampton , MA
11.2023 - Current
- Welcomed and assisted with customer requests and answered questions to improve satisfaction.
- Memorized wine stock and meals that accompany.
- Correctly putting in orders, pre-bussing, and completing sidework at end of the night.
Server and Hostess
110 Grill
Holyoke, MA
07.2020 - Current
- Welcomed in customers with a friendly manner, making recommendations, and guiding customers questions.
- Assisted in training new servers/hostesses.
- Pre-bussing tables before each course and resetting tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
Education
Bachelor of Liberal Studies - Education, Movement Science, And Sociology
Westfield State University
Westfield, MA05-2024
High School Diploma -
West Springfield High School
West Springfield, MA05-2018
Skills
- Effective Organization
- Special education background
- Interpersonal skills
- Lesson Plan Development
Certification
- CPR certified
- MTEL communications & literacy
Volunteer
- Westfield State Field Hockey Clinic teaching
- West Springfield Park & Rec Field Hockey camp 2015-2022
- Sports World Camp - 2015- 2018
- St.Thomas Church - Assisting as children events/ holidays
Observations/ Pre-practicum
- 30+ hours observing/ teaching adapted physical education/completing special education course
- 30+ hours observing/teaching ELL students/ completing course
- Pre-Practicum teaching 3 months to 3 different age groups completing with a B+
- PDP (Professional Development Plan) in Academic, Professional, Social Justice, and Inclusion
Affiliations
- Westfield State collegiate Field hockey
- Physical Education President/club member
Referances
- Dr. Robert Rausch - Professor - rrausch@westfield.ma.edu
- Gillary Rodrigues - Manager
- Dr. Heidi Bohler - Department Head of Physical Education - hrbohler@gmail.com
Timeline
Server
Notch 8 Grille
11.2023 - Current
Server and Hostess
110 Grill
07.2020 - Current
Bachelor of Liberal Studies - Education, Movement Science, And Sociology
Westfield State University
High School Diploma -
West Springfield High School
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