Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Autumn Mouradian

New Port Richey,FL

Summary

Customer service professional with 6 years of experience in retail and hospitality, specializing in exceptional customer experiences and effective issue resolution. Demonstrated expertise in team coordination, cash handling, and maintaining cleanliness standards. Strong time management and communication skills contribute to enhanced customer satisfaction and a welcoming environment. Authorized to work in the US for any employer.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Delivery Driver

1-800 Radiator & A/C, The Radiator Store
06.2025 - Current
  • Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
  • Delivered packages and goods to customers in a timely and efficient manner
  • Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
  • Collaborated with dispatchers to coordinate daily delivery schedules
  • Reported any vehicle maintenance or repair needs promptly to the appropriate department
  • Followed established safety protocols for loading/unloading packages or goods from the vehicle
  • Utilized GPS navigation systems or maps to determine optimal routes for deliveries
  • Efficiently handled cash transactions when required for COD (Cash on Delivery) orders
  • Assisted in warehouse operations during downtime periods as needed

Housekeeping

Gator, cleaning solutions LLC
09.2023 - 02.2024
  • Coordinating with team members to efficiently complete cleaning tasks
  • Demonstrating attention to detail in all cleaning activities
  • Managed waste disposal and recycling processes according to environmental regulations.
  • Upheld high standards of cleanliness in patient rooms
  • Implemented efficient cleaning protocols
  • Promoted patient comfort through pristine room conditions
  • Inspected rooms for maintenance issues or damages and reported them to the appropriate department for prompt resolution

Key Holder

Dollar General
08.2022 - 02.2024
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Provided excellent customer service and resolved issue
  • Handled cash transactions and reconciled daily sales
  • Assisted in inventory management and stocking products
  • Maintained store cleanliness and organization

Hostess

Sweet Tomatoes
11.2018 - 04.2019
  • Provided exceptional customer service by greeting and seating guests in a friendly and efficient manner.
  • Assisted in maintaining cleanliness and organization of front-of-house area.
  • Resolved guest complaints and issues in a professional and timely manner.
  • Handled cash transactions and balanced cash register at the end of shift.
  • Maintained a positive attitude and professional appearance at all times.

Cleaner

Red white and blue cleaning
03.2014 - 11.2016
  • Experience in using cleaning equipment and chemicals safely and effectively.
  • Ability to follow instructions and complete tasks efficiently.
  • Excellent time management skills to meet cleaning deadlines.
  • Knowledge of proper waste disposal and recycling methods.
  • Proficient in cleaning and sanitizing various surfaces.
  • Effective communication skills to work as part of a cleaning team.
  • Eagerly embraced challenges, ensuring top-quality service in all tasks.
  • Implemented green cleaning methods
  • Promoted workplace sustainability
  • Excelled in maintaining high-standard cleanliness
  • Ensured safe and welcoming environments
  • Boosted client satisfaction through meticulous cleaning

Education

High school diploma or GED - undefined

Penn Foster

Skills

  • Cashiering
  • Time Management
  • Delivery driver experience
  • Customer service
  • Driving
  • Merchandising
  • Communication Skills
  • Heavy lifting
  • Money Management

Certification

Driver's License

Timeline

Delivery Driver

1-800 Radiator & A/C, The Radiator Store
06.2025 - Current

Housekeeping

Gator, cleaning solutions LLC
09.2023 - 02.2024

Key Holder

Dollar General
08.2022 - 02.2024

Hostess

Sweet Tomatoes
11.2018 - 04.2019

Cleaner

Red white and blue cleaning
03.2014 - 11.2016

High school diploma or GED - undefined

Penn Foster