Autumn Mulligan

Responsibilities include but not limited to:

• Secure patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy
• Obtain patient's insurance information and determined eligibility for benefits for specific services rendered
• Perform patient scheduling and registration functions to serve as initial contact point for medical office visits
• Provide excellent customer service by promptly answering patient and staff inquiries
• Engage with patients and staff to provide critical information
• Stay calm under pressure and successfully deal with difficult situations
• Train all new ED PAR's on hospital processes and procedures

As the owner and manager of my business, my responsibilities have been all encompassing in regards to running a business. Responsibilities included but not limited to:

• Took orders through an online website and filled them over live video feed
• Managed customer accounts, packaged and shipped orders out in a timely manner
• Sourced vendors, ordered product and maintained consistent quality customer service
• Worked one on one with customers to ensure satisfaction with their orders
• Spent ample time researching and creating interactive methods of of online shopping and marketing to give my customers a one of a kind and individual experience

Responsibilities included but not limited to:

• Navigated vessel and maintained safety standards during hours of operation
• Operated hydraulic run fishing gear to bring fish aboard, cleaning and icing fish following buyers standards and order of operation
• Trained new employees on how to navigate, maintain buyers standards, maintain safe operations and how to properly process fish
• Maintained accounts (incoming & outgoing), statements and tax information pertaining to the captains self employment

Responsibilities included but not limited to:

• Ensured customer satisfaction during shopping experience in person and over the phone
• Maintained and accurately presented inventory
• During the last half of my time at True Value, I was entrusted with calculating store earning on a weekly basis
• I wrote an employee handbook to help assist training new employees
• I trained new employees upon hire on how to execute transactions and display proper customer service practices

I worked for AC Value Center as a Customer Service Rep. and Inventory Clerk on an as need basis over multiple years.

Job Responsibilities included but not limited to:

• I conducted and became familiar with inventory procedures on a regular basis
• I observed and maintained an up to date knowledge base of store policies, sales, purchases and returns
• I developed client relationships and filled large orders for local fishermen
• I retained a courteous demeanor during interactions and transactions with customers