Autumn MURRAY
Baton Rouge,LA
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
3
3
years of professional experience
Work History
Sales Associate
Ulta
Baton Rouge, LA
08.2023 - 09.2024
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Collaborated with management teams to develop innovative marketing strategies.
Cashier Team Lead
Whole Foods Market Inc
Baton Rouge, LA
07.2022 - 06.2023
- Assisted cashiers with resolving customer complaints and inquiries.
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Welcomed customers, offering assistance to help find store items.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
Administrative Assistant
The Go Team Driving School
Baton Rouge, AL
10.2021 - 12.2022
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between clients and customers and internal staff members.
- Responded to customer issues to provide immediate resolution and improve retention.
Education
Business Administration And Management
Southern University and A&M College
Baton Rouge, LA05-2026
Skills
- Promotional support
- Sales Expertise
- Exceptional Customer Service
- Building Rapport
- Data Analysis and Research
- Information Processing
- Technical Proficiency
Timeline
Sales Associate
Ulta
08.2023 - 09.2024
Cashier Team Lead
Whole Foods Market Inc
07.2022 - 06.2023
Administrative Assistant
The Go Team Driving School
10.2021 - 12.2022
Business Administration And Management
Southern University and A&M College