AUTUMN NELSON
Dawsonville,GA
Summary
Strategic Manager with over 8 years of experience in leading teams and driving operational excellence across diverse industries. Proven track record of enhancing productivity, optimizing processes, and achieving organizational goals through effective leadership and innovative problem-solving. Exceptional at managing budgets, developing and implementing strategic plans, and fostering a collaborative work environment. Strong communicator with exceptional skills in project management, marketing and performance evaluation. Committed to leveraging data-driven insights and industry best practices to deliver superior results and support long-term business growth.
Overview
9
9
years of professional experience
Work History
Delivery Coordinator
Lowe's
05.2022 - 07.2023
- Detail-oriented and highly organized Delivery Coordinator with extensive experience managing logistics and coordinating delivery operations at Lowe's
- Proven expertise in overseeing the scheduling, routing, and execution of deliveries to ensure timely and accurate service
- Demonstrated ability to optimize delivery processes, handle customer inquiries, and resolve issues efficiently
- Strong track record of collaborating with cross-functional teams, maintaining accurate records, and improving delivery performance metrics
Day Shift Manager (Marketing)
Dion's
12.2016 - 05.2018
- Dynamic and results-oriented Day Shift Manager with a background in leading and optimizing daily operations in a fast-paced environment at Dion's
- Proven expertise in supervising staff, managing inventory, and ensuring exceptional customer service during peak hours
- Skilled in coordinating shift activities, implementing operational procedures, and driving performance improvements to achieve operational excellence
- Strong communicator with a record of fostering a positive work environment, handling customer inquiries, and resolving issues effectively
- Committed to enhancing team productivity and maintaining high standards of service quality to contribute to Dion's success
Estimator
Armstrong Steel
06.2014 - 11.2016
- Detail-oriented Estimator with a solid background in steel construction and project management at Armstrong Steel
- Demonstrated expertise in analyzing blueprints, calculating material quantities, and preparing accurate cost estimates for steel structures
- Proven ability to collaborate with architects, engineers, and clients to ensure precise project scoping and budgeting
- Skilled in leveraging industry software and tools to enhance estimation accuracy and efficiency
- Strong analytical skills with a track record of delivering timely and cost-effective solutions while maintaining high standards of quality and client satisfaction
Education
Associates of Applied Science - Business Administration- Management
Arapahoe Community College
Skills
- Forklift operation
- Schedule coordination
- Operations management
- Store leadership
- Efficiency improvement
- Coaching and mentoring
- Verbal and written communication
- Workflow management
- Conflict resolution
References
Available upon request.
Leadership Experience
- Led a team of delivery drivers and associates, ensuring timely and accurate deliveries to customers while maintaining safety standards and high service quality.
- Trained and mentored new team members on company policies, customer service protocols, and operational procedures, helping to improve team performance and retention.
- Awarded 'Excellence Award' for outstanding leadership and team coordination, maintaining 98% on-time delivery rate over a 6-month period., Excellence Award, 01/23, MVP Award, 01/17
Communication Skills
- Strong verbal and written communication skills
- Experience presenting ideas clearly to diverse audiences
- Skilled in drafting reports, emails, and business documents
- Experienced at facilitating cross-functional collaboration
- Leading team discussions
- Experienced with communication platforms like Slack, Zoom, and Microsoft Teams
References
References available upon request.
Timeline
Delivery Coordinator
Lowe's
05.2022 - 07.2023
Day Shift Manager (Marketing)
Dion's
12.2016 - 05.2018
Estimator
Armstrong Steel
06.2014 - 11.2016
Associates of Applied Science - Business Administration- Management
Arapahoe Community College