Seasoned HR Director with a proven track record at DASCO HME LLC., adept in talent management and leadership, significantly improved HR metrics by reducing turnover. Expert in HR policies implementation and strategic development, I excel in fostering employee engagement and morale, evidenced by a notable increase in employee satisfaction scores.
Overview
11
11
years of professional experience
Work History
HR Director
DASCO HME LLC.
Westerville, OH
01.2023 - Current
Mitigate legal risk to the organization through proactive training and education, and processes for managing conflict with and between employees, handling and investigating complaints of harassment/discrimination and other unjust practice allegations
Maintain current knowledge and application of all relevant laws and regulations at the local, state, and national level relating to employment and ensure organizational compliance
Oversee recruitment efforts to ensure the organization is effectively and efficiently sourcing and selecting candidates
Improved HR Metrics through decreasing time to fill ratio, turnover percentage and recruiting cost savings of 150K, (2024)
Develop and drive talent management strategies to ensure effective staffing alignment with the needs of the business
Create systems to attract talent, identify critical talent needs, develop core competencies and corresponding development opportunities, and engage leadership in succession planning
Implemented new onboarding, and orientation process companywide to ensure consistency and cohesiveness across 30 plus branches, and 8 states
While ensuring new employees have full understanding of the company knowledge including values, and mission statement
While engaging employees during the onboarding process to assist with engagement across states
Design and implement a competitive compensation system and benefit package to attract and retain top talent
Partner with leadership to develop a Total Rewards/Pay philosophy, regularly review compensation and benefits market data, monitor pay practices and proactively address issues
Manage benefit broker resources and benefits enrollment process, manage leave administration and the payroll function
Develop and implemented HR strategies to increase employee engagement and morale
Significant increase in employee engagement scores, and indeed/Glassdoor reviews
Partner with the leadership team to formulate, develop, implement and evaluate a HR and Talent Management Strategy to achieve the organization’s vision, mission and goals, and to create value to its stakeholders
Regularly engage in direct communication with the Senior Leadership team on key human resources matters
Lead the effective and efficient administration of the performance management process, making sure that the organization’s managers are equipped to engage in constructive and ongoing feedback and coaching, collaborate effectively when co-managing staff, and encourage staff to actively participate in identifying and addressing performance gaps
Conduct performance evaluations, salary reviews, and manage the company’s payroll and benefits administration process
Develop and maintain a competitive compensation and benefits system to attract and retain talent
Lead HR technology initiatives to optimize employee-related transactions, streamline HR service delivery, and securely store employee data, with a total of thirty HR initiatives completed in 2023 including the implementation of new learning management and performance management system
Supervise and develop HR staff, ensuring alignment with organizational goals
HR Director
Tropical Nut & Fruit
Grove City, OH
07.2021 - 01.2023
Annually reviews and makes recommendations to executive management for improvement of the organization's policies, procedures, and practices on personnel matters
Maintains knowledge of industry trends and employment legislation and ensures organization's compliance
Maintains responsibility for organization compliance with federal, state and local legislation pertaining to all personnel matters
Communicate changes in the organization's personnel policies and procedures and ensures that proper compliance is followed
Assists executive management in the annual review, preparation and administration of the organization's wage and salary program
Coordinates or conducts exit interviews to determine reasons behind separations
Consults with legal counsel as appropriate, or as directed, on personnel matters
Works directly with department managers to assist them in carrying out their responsibilities on personnel matters
Develop and implementation of training program for all staff
Benefit Enrollment communicate directly with benefit advisors on benefit changes
Document incident reports and follow up with management
Worker’s Compensation claims and audits
Establish drug free Workplace training
Correspond to unemployment claims
HR Manager
Thayer Power & Communication
Pataskala, OH
12.2018 - 07.2021
Schedule onboarding for new employees
Conduct new hire orientation
Verifying 1-9 documentation
Maintaining employee files for 450 plus employees
Processing weekly terminations
Assisted with multiple unions contracts to ensure compliance with employee policies and collective bargaining agreements
Developed relationships with union contacts to assist with labor negotiations
Implemented process to train new HR leader on union negotiations and contracts
Auditing employee personal, medical, and driver qualification files
Entering employee’s information into payroll and other company programs (Paycor)
Maintained company’s safety management software
Oversaw health insurance for employees
Conduct phone and in person interviews for office staff
Keep internal recruiting platform up to date with open positions (Paycor)
Sourcing resumes for open positions within the company
Answer employee questions, relating to benefits, vacation, and pay
Assisted in implementing a vacation policy executed through our payroll system (ADP)
Managed a team of four HR associates, providing daily tasks and expectations
Working directly with COA to help resolve employee issues
Send out correspondence for unemployment claims
Communicating directly with Vice President and Superintendents on hiring process
Help to implement new policies and procedures within the HR department
Administer random drug screen program
Implement COVID-19 guidelines for company
Responsible for administration of COVID-19 case management
Provided management with direction on CDC guidelines for COVID-19
Implement FFCRA form for employees to paid for time off due to COVID-19 relates illness
Working directly with staffing agencies to hire new employees
Weekly reconciliation of 401K
Enroll employees in company 401K plan
Weekly reconciliation of 401K (with two separate plans) (Mass Mutual)
Process employees request for loans, hardship, withdraw and contribution changes with 401K
Guide employees in applying for short-term disability
Sr. HR Generalist
Art.com Inc.
Lockbourne, OH
03.2018 - 07.2018
Interacting with a strong, dynamic team focusing on all HR Generalist responsibilities in a manufacturing/distribution facility
While cooperating with a global workforce now spanning five locations in two countries
Administer Leave of Absence programs and employee leave tracking and reporting, including FMLA, short- and long-term disability workers comp leave, and personal leave
Ensure that leaves are managed in accordance with business and statutory guidelines on all HR Generalist responsibilities in a manufacturing/distribution facility
While cooperating with a global workforce now spanning five locations in two countries
Ensure a positive work culture by helping to drive employee engagement initiatives
Generate & disseminate HR and company communication to employees
Investigate and resolve employee relations issues with sensitivity and confidentiality, and provide guidance and recommendations for problem resolution to management and employees Create required documentation for disciplinary action or performance improvement plans with appropriate content
Manage the new hire onboarding and orientation process, including managing the relationship with on-site or off-site managed temporary agencies
Assist with special projects and perform other duties as needed
Mortgage Client Care Specialist
JP Morgan Chase
Columbus, OH
06.2017 - 08.2017
Primary function is to transition mortgage loan into closing
Responsible to guide the customer throughout loan process
Follow up with customer on conditions needed
Answering any questions the customer may have along the way
Communication daily with mortgage bankers and underwriters on multiple loans
Effectively communicating the terms and conditions of the loan approval with each customer
Account Manager
Life Style Staffing
Columbus, OH
03.2014 - 05.2017
Maintaining a highly organized office in a fast-paced work environment, while ensuring each employee stays motivated to complete the task at hand each day
Communicating priority orders to entire staff
Successfully corresponding with associates on their role in an office setting
Working directly with client’s human resource departments to discover inventive ways to motivate employees
Providing client with daily attendance reports, while managing up to 250 employees
Sourcing resumes for potential internal candidates
Submitting weekly payroll reports for multiple clients, using various time systems
Evaluating paid time off, in order to ensure it is paid out correctly
Collaborating efficiently with internal payroll department to ensure all employees are paid accurately and on time
Corresponding directly with particular clients human resource departments on invoicing and employee relations
Effectively communicating with clients daily, through email and face-to-face communication
Account Coordinator/ Recruiter
Life Style Staffing
Columbus, OH
03.2014 - 06.2015
Executed thorough interviews for potential employees
Issued verbal and written attendance and performance warnings for employees
Conducted background checks, reference checks, and drug screens for employees
Lead onsite orientations for groups of 50 plus employees
Answered a high volume of phone calls from clients, employees, and potential employees
Filled high volume of orders for clients on short notice
Provided creative solutions on how to decrease turnover for clients
Reviewed and approved teamwork within departmental/client guidelines
Supported and implemented departmental initiatives