Autumn Orozco
Dayton,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Referral Assitant
CompuNet Clinical Laboratories
2020.10 - Current
- Data entry
- Specimen handling/processing
- Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.
- Skilled in Microsoft Office, Excel, and PowerPoint
- Skilled in problem resolution
- Certified in Roche cobas 8100 operation and troubleshooting
- Experienced in employee training
- Patient care and service
- Office assistant to our referral specialist
Shift Manager
Wendy's
2015.07 - 2019.12
- Cash flow maintenance, including counting registers, counting the daily cash profit, and delivering cash to and from the bank.
- Scheduling of employees
- Interviewing employees and completing their onboarding paperwork
- Running shifts and making sure everything in the store was up to food safety protocols
- Inventory counting and product ordering
- Customer service
Call Center Representative
Victoria's Secret Direct
2018.10 - 2019.03
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Learned multiple software systems
- Learned sales pitch and marketing skills
- Recognized as one of the top 10 star player for customer service in the company for our busiest quarter.
Education
High School Diploma -
Homeschooled
DaytonSkills
- Fast Learner
- Customer Service
- Strong Problem Solver
- Organization skills
- Research
- Data Entry
- Administrative Support
- Microsoft Office
- Team Management
- Scheduling Staff
- Medical Laboratory Procedures
Timeline
Referral Assitant
CompuNet Clinical Laboratories
2020.10 - Current
Call Center Representative
Victoria's Secret Direct
2018.10 - 2019.03
Shift Manager
Wendy's
2015.07 - 2019.12
High School Diploma -
Homeschooled
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