Autumn Osier

• Assembled wiring harnesses for vehicle accessory installations using hand tools such as crimpers, strippers, cutters, power drills etc.
• Installed and tested vehicle audio and video systems to ensure proper functioning.
• Maintained accurate records of all work completed in accordance with company policies and procedures with a success rate of over 98% compliance.
• Collaborated with other technicians to ensure quality control standards were met throughout the installation process.
• Ensured that all safety protocols were followed during the installation process according to industry regulations for new vehicles.
• Followed established processes when troubleshooting problems related to accessory installations or repairs.
• Complied with company policies pertaining to the safe handling of hazardous materials used throughout the facility.
• Adhered strictly to manufacturer's instructions when installing accessories to avoid any damages that would void warranties.
• Qualified in the utilization of various power tools such as drills, saws, grinders, impact guns, and torque wrenches.
• Managed inventory levels for assigned installations and ensured adequate stock levels were maintained for parts needed.
• Completed installation tasks such as splicing wires, mounting spoilers and tow hitch kits, blue-tooth systems and audio kits.
• Diagnosed and isolated system malfunctions with visual inspections, testing instrumentation and software systems.
• Efficiently removed bumpers and panels to complete skilled installations of various accessory options requested by customer.

Vehicle damage survey/Inspection

• Inspected, identified and documented any damage found on vehicles during the shipping process to be submitted for repair and billing.
• Maintained the use of an electronic device used for scanning vehicle VIN numbers to update vehicle location.

Accessory Installation training

• Trained new associate/installers how to properly do various types of accessory options on Mitsubishi vehicles.
• As the senior installer for my section, I worked with a company cooperate trainer to learn how to properly perform new installs required per equipment protocol.

Assistant Lead

• Organized storage areas by placing parts in designated locations according to vehicle model and part type.
• Provided parts listings required for specific vehicles to be completed by installers prior to shipment to customers.
• Pull lists of services needed and compare to parts needed to ensure completion is possible.
• Pull parts from warehouse to then put into parts cage for installer accessibility.

Quality Control

• Tested finished installations prior to shipment according to established protocols.
• Examined products and materials for defects or deviations to remove or discard non-conforming items.
• Assessed materials, parts and products for conformance with quality control requirements and production specifications.
• Trained newly hired employees by explaining company procedures, job duties and performance expectations.
• Inspected and repaired products to meet project expectations.
• Verified the vehicle VIN and work orders were correct to maintain an accurate level of work was completed and accounted for with the correct part numbers and installation.