Autumn O. Willingham

Decatur,GA

Summary

Highly motivated and results-driven data and informatics professional with over 2 years of experience working with data analytics tools and information systems. Demonstrates strong proficiency in Python, SQL, Power BI, Excel, and Open-Refine, with hand on experience in data analysis, visualization, dashboard development, and data transformation. Adept at translating complex data into meaningful insights that support strategic decision making and operational efficiency. Recognized for a strong work ethic, attention to detail, and a proactive approach to problem solving. Brings a unique combination of technical expertise and real world experience, making a valuable and adaptable contributor to any data driven team.

Overview

years of professional experience

Certification

Work History

Access Operations Coordinator

Children's Healthcare of Atlanta

12.2023 - Current

An Access Operations Coordinator at Children's Healthcare of Atlanta is responsible for managing and verifying patients through certain EHR (Electronic Healthcare Records) systems. Coordinating with clinical staff to address registration process while using EPIC. They act as a liaison between patients, Families, and Healthcare providers, facilitating the smooth delivery of care services.
Directly working with epic and other EHR systems to streamline patient access workflows, scheduling, and front end process.
Ensuring adherence to HIPPA regulations and hospital policies by properly handling patient data in EHR systems. Maintaining data integrity, supporting health informatics initiatives aimed at improving patient care and operational efficiency, and securing patient information.
Ensuring a smooth patient access process which leads to improving patients satisfaction, and this also allows timely access to care, reducing errors and delays that could negatively impact outcomes.

Customer Service Representative

Georgia Secretary of State Licensing/Corporations Board

05.2024 - 12.2024

The Georgia Secretary of State Corporations and Licensing Division is responsible for the administration and regulation of business entities and professional licenses within the state. This division oversees the registration of corporations, limited liability companies (LLCs), partnerships, and other business entities, ensuring compliance with state laws and regulations. It also manages the issuance and renewal of professional licenses for various industries, maintaining accurate records and facilitating public access to information.
Educating business owners and professionals on new regulatory requirements.
Manage issuing of licenses and monitor the status of applications to ensure timely processing and compliance with regulatory standards.
Provide guidance to customers on renewing their entity's annual registration and assist them in navigating the online portal to ensure a smooth and efficient renewal process.

Education

Master's Of Science In Informatics - Information Systems Management, Database Design, Interoperability (HL7,FHIR), Data Privacy & Security, Risk Management, Project Management, Data Cleaning, Dashboard Development, Data Visualization, Problem Solving

Mercer State University

Atlanta, GA

12-2026

Bachelors Of Health Sciences Degree - Health Policies, Human Resources Electronic Health Record Systems, Health-Related Business Cases, Research, Microsoft Outlook, Healthcare Implementation, Health Finance, Analytical, Strategic Planning, Time Management, Critical Thinking

Georgia State University

Atlanta, GA

12-2024

Skills

Programming and Databases: Python( Data analysis & scripting), SQL ( data querying), BigQuery (Cloud data warehousing) and Advanced Microsoft Excel ( Pivot tables, VLOOKUP/XLOOKUP, Data modeling)
Visualization and Dashboards: Power BI (interactive dashboards, DAX, KPI tracking, drill-down analysis), Excel (advanced dashboards, PivotTables, data visualization), Python , SQL (data extraction and transformation), data storytelling and reporting
Techniques: EDA, ETL, Data Cleaning, Data Wrangling, Predictive Modeling, Data Analysis, Statistical Analysis, Reporting Automation, Data Collection

Machine Learning: Regression, Classification, Clustering, Time Series Forecasting, Neural Networks
Professional Strengths: Strong problem-solving and adaptability, cross-functional teamwork and collaboration, mentoring/training, and communication skills

Websites

www.Linkedin.com/in/Autumn-Willingham