Autumn Powell
Yorktown,VA
Summary
- Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
- Accustomed to multitasking and working quickly to meet challenging demands.
- Considered hardworking and reliable with great interpersonal skills.
- Articulate, energetic, and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Summer Nanny
Kinsley Kervella
Poquoson, VA
06.2023 - 08.2023
- Resolved conflicts between children using effective communication techniques that fostered empathy and respect among peers.
- Developed strong rapport with parents, communicating daily updates on their children's progress and needs.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Assisted with light housekeeping duties as well as running errands.
- Enhanced children's emotional well-being by providing attentive and nurturing care during summer months.
- Supported each child's individual needs by adapting daily routines based on their unique interests and abilities.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Shallow Water Lifeguard
Water Country Usa
Williamsburg, VA
05.2021 - 09.2022
- Collaborated with fellow lifeguards to maintain a safe environment for all patrons, resulting in minimal accidents and incidents.
- Conducted routine checks of swimming equipment and facilities, reporting any issues promptly to ensure timely maintenance and repairs.
- Enhanced swimmer safety by vigilantly monitoring shallow water areas and quickly identifying potential hazards.
- Gained trust from patrons by displaying professionalism and attentiveness while on duty, creating a positive atmosphere within the aquatic facility.
- Assisted injured or distressed individuals, providing first aid treatment as necessary until medical help arrived.
- Performed water rescues using various techniques such as reaching assists and rescue tube approaches, ensuring prompt assistance to those in need.
- Provided excellent customer service to more than 200 patrons by maintaining a positive attitude and friendly demeanor while on duty.
- Improved patron satisfaction by addressing concerns or questions promptly with accurate information about facility rules and offerings.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
Education
High School Diploma -
James Madison University
Harrisonburg, VA05.2027
Skills
- CPR training
- Schedule Management
- First Aid
- Cheerful and energetic
- Outdoor activities
- Valid Driver's License
- Effective team player
- Friendly
- Problem-solving abilities
- Customer Service
- Critical Thinking
Certification
- CPR/AED
- CNA Certified
Timeline
Summer Nanny
Kinsley Kervella
06.2023 - 08.2023
Shallow Water Lifeguard
Water Country Usa
05.2021 - 09.2022
High School Diploma -
James Madison University