Autumn Puleo
Bartlett,Tennessee
Summary
Veteran bartender with excellent hospitality experience. Seasoned Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Trained in Medical office. Certified CTA Looking to progress Career.
Overview
19
19
years of professional experience
Work History
CTA
Germantown Chiropractic Clinic
Germantown, Tennessee
12.2021 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Received, recorded and filed medical payments by check, cash and credit card.
- Used Chirotouch, Chiro 8000 to schedule appointments for doctor visits and procedures.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
Bartender/Togo
Chilis's Bar And Grill
Cordova, TN
06.2018 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Operated efficiently in high-volume setting to prepare and serve more than [Number] drinks per hour.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Manager
TGI Fridays
Bartlett, TN
06.2006 - 05.2018
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Recorded inventory sales into organization's weekly income report.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Education
Associate of Science - Medical Office
Concorde
Memphis 04.2015
High School Diploma -
Bartlett High School
Bartlett Tn2004
Skills
- Hospitality and Guest Service
- Self-motivated
- Biohazard Waste Disposal
- Clinical Medical Assistance
- HIPAA Compliance
- Appointment Scheduling
- OSHA Compliance
- Medical Records Maintenance
- STEM Therapy
- Laser Therapy
- PEMF Therapy
- CTA Certification
Timeline
CTA
Germantown Chiropractic Clinic
12.2021 - Current
Bartender/Togo
Chilis's Bar And Grill
06.2018 - Current
Manager
TGI Fridays
06.2006 - 05.2018
Associate of Science - Medical Office
Concorde
High School Diploma -
Bartlett High School
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