Autumn Quackenbush
Clarksville,TN
Summary
Proactive student with a strong desire to contribute value in any work setting through dedication and commitment to excellence. Demonstrates self-motivation and enthusiasm, consistently delivering exceptional results in independent and team environments. Possesses a strong work ethic, effective communication skills, and the ability to thrive autonomously. Exhibits excellent organizational abilities and a collaborative mindset, consistently enhancing processes. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Team Member
Chick Fil-A
03.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted customers in selecting merchandise best suited to needs.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Team Lead
Chick-fil-A
01.2023 - 12.2023
- Exceled in a fast-paced environment and handled stressful situations well, selected to close the store as a reliable and trustworthy Team Lead
- Ensured that Team Members worked at a pace to maintain restaurant's established speed of service guidelines
- Executed proper security and cash handling and control procedures and held cashiers accountable to adhering to store policies and procedures
- Addressed and handled all guest issues while maintaining a positive working relationship with team members while providing them with direction and feedback
Student Aide
Enterprise High School
08.2020 - 05.2022
- Conducted data and clerical work for over 1,000 students while helping the senior assistants
- Helped maintain the school’s digital and physical filing system while keeping school records updated
- Answered phone calls, made school wide announcements, and greeted and helped visitors
- Recorded Daily attendance and enter in tardiness
- Monitored incoming mail and placed it in the faculty and staff’s mailboxes
Team member
Taco Bell
07.2020 - 04.2022
- Ringing up purchases, providing exact change, operating credit card machines, and answering questions about menu items
- Meeting and greeting patrons and bagging food orders on front register and drive thru in a quick and efficient manner
- Maintained a clean and safe environment for workers and customers to include kitchen, seating area, bathrooms, exterior, parking lot, and dumpster
- Prepare food and drink orders in a fast-paced environment
Team member
Firehouse Subs
02.2020 - 07.2020
- Open and close cash registers, performing tasks such as counting money, coupons, and vouchers, balancing cash drawers, and making deposits
- Compute sales prices, total purchases and receive and process cash or credit payment
- Clean work area and customer area to provide a clean establishment for all customers
- Clean and sterilize dishes, kitchen utensils, equipment, and facilities
- Prepare food items such as sandwiches, salads, soups, and beverages
Education
Sophomore -
Troy University
Skills
- Flexible & Adaptive
- Excellent work ethic
- Teamwork
- Responsible
- Customer Service
- Positive Attitude
- Problem-Solving
- Collaboration and Teamwork
- Attention to Detail
- Computer Skills
Personal Information
Title: College Student
Languages
German
Limited Working
Spanish
Elementary
Timeline
Team Member
Chick Fil-A
03.2024 - Current
Team Lead
Chick-fil-A
01.2023 - 12.2023
Student Aide
Enterprise High School
08.2020 - 05.2022
Team member
Taco Bell
07.2020 - 04.2022
Team member
Firehouse Subs
02.2020 - 07.2020
Sophomore -
Troy University