Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Autumn Reminder

Autumn Reminder

Bay City,USA

Summary

Resourceful Service Administrator recognized for high productivity and efficient task completion. Skilled in customer service management, workflow optimization, and administrative support. Excel in communication, problem-solving, and time management, ensuring seamless operations and client satisfaction. Committed to delivering quality service and support in fast-paced environments. Familiarity with service contracts, scheduling maintenance tasks, and handling customer complaints underlines strong ability to ensure smooth business operations. Exemplary communication skills and problem-solving abilities contribute to effective team collaboration and improved client satisfaction. Previous roles highlight impact made through efficient process management and proactive troubleshooting.

Overview

18
18
years of professional experience

Work History

Service Administrator

Linwood Beach Marina
Linwood, MI
05.2021 - Current
  • Executed database administration while managing website and social media platforms.
  • Oversaw unit sales and inventory management, including interest and flooring plans.
  • Coordinated asset delivery while finalizing sales processes efficiently.
  • Resolved accounts receivable discrepancies promptly, handling both accounts payable and receivable.
  • Conducted bank reconciliations and prepared financial statements accurately.
  • Processed disbursements to ensure timely payments and financial accuracy.

Service Administrator

Bay Harbor Marina
Bay City, MI
03.2016 - 03.2021
  • Managed purchasing and receiving operations to ensure timely inventory availability.
  • Oversaw invoicing and billing processes for accurate accounts payable and receivable.
  • Directed cash disbursements to maintain financial accuracy and compliance.
  • Administered all service inquiries during intake and processing phases.
  • Coordinated scheduling and reservations to optimize resource utilization.
  • Facilitated interdepartmental support for shrink-wrapping, winterizing, mechanical tasks, and fiberglass work.
  • Supervised yard equipment operations to enhance efficiency and safety.

Commercial Sales & Logistics

Autozone
Bay City, MI
08.2013 - 03.2016
  • Facilitated prompt scheduling and delivery of parts, services, and accessories.
  • Completed daily filing, planogram updates, and inspections of company vehicles.
  • Assisted with sales and invoicing, verifying statements and coordinating travel for collections.
  • Received weekly imports and managed inventory, ensuring orderly presentation for commercial and DIY clientele.

Receivables Management

Kmart Corp
Bay City, MI
10.2007 - 05.2012
  • Managed office operations, including invoicing and disbursements.
  • Calculated and managed funds, overseeing bank deposits and security clearance.
  • Reviewed daily receivers to identify discrepancies and imbalances.
  • Provided management with daily logs, reports, and spreadsheets for decision-making.

Education

High School - Foreign Languages

John Glenn High School
Bay City, MI
06-2008

Skills

  • Software proficiency and CRM/electronic filing systems
  • Autonomy and problem solving
  • Workflow strategy and time management
  • Attention to detail
  • Active listening and interpersonal communication
  • Customer relationship management, Conflict resolution and rapport building
  • Database administration
  • Service intake and accounts payable/receivable
  • Scheduling coordination and schedule management
  • Policy enforcement and risk assessment
  • Multitasking abilities and follow-up skills
  • Data retrieval systems and policy management

References

  • Nancy, Schaffer, 989-284-1397, Linwood Beach Marina / Payables
  • Brad, Alcorn, 989-798-6605, Bay Harbor Marina / Fiberglass Manager
  • Patricia, Erickson, 989-321-0666, Kmart Corp / Jewelry Dept Manager
  • Michelle, Goretski, 989-671-2059, Kmart Corp / Service Desk Associate

Timeline

Service Administrator

Linwood Beach Marina
05.2021 - Current

Service Administrator

Bay Harbor Marina
03.2016 - 03.2021

Commercial Sales & Logistics

Autozone
08.2013 - 03.2016

Receivables Management

Kmart Corp
10.2007 - 05.2012

High School - Foreign Languages

John Glenn High School

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