Autumn Richardson
Nottingham,United States
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
5
5
years of professional experience
Work History
Server
Throwback Brewery
03.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Crew Shift Leader
Laney & Lu
09.2022 - 02.2024
- Supervised team members and oversaw effective and efficient completion of job duties.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with Toast POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server/ Hostess
The Wilder
03.2022 - 09.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Delivered correct food items to tables according to order documentation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Line Cook
Liar's Paradise
01.2020 - 04.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Skills
- Employee Training
- Quality Control
- Conflict Resolution
- Daily Specials Memorization
- Guest Engagement
- Food Running
- Table Setting
- Table Bussing
- Hospitality service expertise
- Safe Food Handling
- High-volume dining
Timeline
Crew Shift Leader
Laney & Lu
09.2022 - 02.2024
Server
Throwback Brewery
03.2022 - Current
Server/ Hostess
The Wilder
03.2022 - 09.2022
Line Cook
Liar's Paradise
01.2020 - 04.2022
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