Autumn Rogers
Troy,Alabama
Summary
Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in Office 365 Suite.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
Alabama Coalition Against Domestic Violence
07.2024 - Current
- Answers phone calls and responds to inquiries from customers, vendors and other external contacts.
- Manages and maintains electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Organizes meetings for staff and Board of Directors and coordinates availability of conference rooms for participants.
- Oversees appointment scheduling and itinerary coordination for the Executive Director.
- Manages the Executive Director's itinerary and appointments and streamlines scheduling procedures.
Undergraduate Director's Assistant
Pioneer Museum of Alabama
05.2022 - 07.2024
- Prepared documents for the Director's Report for Board Meetings, assisted in grant applications, and conducted daily operational tasks and general upkeep of artifacts and exhibits.
- Handled event and volunteer coordination and scheduling for docent-led group tours and the museum's three annual events.
- Assisted with operations and administrative tasks to support exceptional customer service and sales experiences.
- Prepared and edited correspondence, presentations, reports and memos to foster outstanding communication and responsiveness.
- Answered high volume of phone calls and email inquiries.
- Used advanced software to prepare documents, reports, and presentations.
- Filed paperwork and organized computer-based information.
Front Desk Attendant
Best Western Troy Inn
08.2023 - 07.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Planned coverage needs and organized services to support incoming special events.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Attended to front office needs by greeting visitors and providing assistance.
- Managed customer transactions, prepared daily deposits, updated files, processed registrations and maintained public records.
- Answered multi-line phone system and enthusiastically greeted callers.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Education
Bachelor of Arts - Anthropology
Troy University
Troy, Alabama01-2025
Skills
- Proficient in Office 365 Suite
- Filing
- Correspondence Preparation
- Calendars management
- Tech-Savvy
- Telephone Etiquette
- Report Development
- Attention to Detail
- Document Management
- Inventory Management
- Event Planning
- Data Entry
Accomplishments
- Applied for and received an Artemis I Moon Tree on behalf of the Pioneer Museum of Alabama.
- Computerized the Pioneer Museum of Alabama's Guest Register system.
Certification
- First-Aid, AED, Bloodborne Pathogens
- Basic Life Saving
Timeline
Administrative Coordinator
Alabama Coalition Against Domestic Violence
07.2024 - Current
Front Desk Attendant
Best Western Troy Inn
08.2023 - 07.2024
Undergraduate Director's Assistant
Pioneer Museum of Alabama
05.2022 - 07.2024
- First-Aid, AED, Bloodborne Pathogens
- Basic Life Saving
Bachelor of Arts - Anthropology
Troy University
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