Summary
Overview
Work History
Education
Skills
Art, Singing, and Nature Hikes
Timeline
Generic

Autumn Rose

Cameron,CA

Summary

Driven and versatile professional with a track record of enhancing customer satisfaction and streamlining operations at Raley's Supermarket. Leveraged problem-solving skills and empathy to improve team performance and customer service. Excelled in creative thinking and collaboration, significantly reducing food spoilage through innovative inventory control systems. Proactive and caring worker with over twenty years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Overview

24
24
years of professional experience

Work History

Classical Conversations Tutor

Autumn Rose
08.2018 - Current
  • Provided homework assistance using specific curriculum and materials.
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
  • Developed methods to motivate and engage students in learning.

Coffee Shop Manager

Raley's Supermarket
05.2009 - 05.2014
  • Oversaw daily coffee shop operations according to company policies.
  • Delivered exceptional levels of customer service by expertly training and managing staff.
  • Taught staff how to avoid conflicts by anticipating customer needs.
  • Maintained up-to-date knowledge of industry trends, competitor activity, and coffee-related news to stay ahead of the curve.
  • Ordered supplies, coordinated receiving and oversaw storage in compliance with health code requirements.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Implemented effective inventory control systems to reduce food spoilage and waste.

Cashier

Raley's Supermarket
06.2004 - 05.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Courtesy Clerk

Raley's Supermarket
06.2000 - 06.2004
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
  • Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.

Education

Bachelor of Arts - Family And Consumer Sciences

California State University, Sacramento
6000 J St, Sacramento, CA 95819
05.2008

Skills

  • Patience and Empathy
  • Problem-solving skills
  • Creative Thinking
  • Collaboration and Teamwork

Art, Singing, and Nature Hikes

I enjoy creating pieces of artworks by drawing, painting and sculpting. I love singing and help volunteer at church for our worship team. I feel free when I go on long hikes with my family and friends that are difficult quests, including Round Top and Horsetail Falls. 

Timeline

Classical Conversations Tutor

Autumn Rose
08.2018 - Current

Coffee Shop Manager

Raley's Supermarket
05.2009 - 05.2014

Cashier

Raley's Supermarket
06.2004 - 05.2009

Courtesy Clerk

Raley's Supermarket
06.2000 - 06.2004

Bachelor of Arts - Family And Consumer Sciences

California State University, Sacramento

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Autumn Rose