Autumn Sergey
Concord,CA
Summary
Dedicated to providing memorable experiences to build loyal customer base. Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business.
Overview
2
2
years of professional experience
Work History
Barista Trainer
Starbucks
06.2022 - Current
- Developed and implemented new training techniques that improved employee accuracy when fulfilling orders
- Mentored new hires on their skills, boost morale, and fosters positive and collaborative work environment
- Thrives in team environments
- Maintained food and beverage safety by complying with federal guidelines on health and safety.
Sales Associate
Hollister
09.2021 - 11.2022
- Greeted and assisted an average of 20 customers an hour
- Increased rewards memberships by prompting customers to sign up
- Created positive and welcoming environments for everyone
- Maintained a neat and organized environment
- Managed over 10,000 dollars of inventory on every shift.
Education
Some College (No Degree) - Kinesiology
Diablo Valley College
Pleasant Hill, CASkills
- Communication
- Leadership
- First Aid
- Problem solving
- Order Processing
- Problem-solving abilities
- Active listener
- Upselling
- Adaptable and Flexible
- New Hire Training
Timeline
Barista Trainer
Starbucks
06.2022 - Current
Sales Associate
Hollister
09.2021 - 11.2022
Some College (No Degree) - Kinesiology
Diablo Valley College